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Veterinary Front Desk Coordinator

2 months ago

Huntington, New York, United States Innovetive Petcare Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at Innovetive Petcare. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Client Communication: Provide friendly and quality customer care to patients and clients, ensuring a positive experience from start to finish.
  • Administrative Tasks: Process invoices and payments, answer phones, schedule appointments, and obtain necessary medical history.
  • Medical Support: Determine the status of patient immunizations and tests, communicate with doctors and technical staff on patient arrival and necessary treatments.
  • Prescription Fulfillment: Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian.
  • Data Entry: Accurately input data into computer software.
Preferred Qualifications
  • Animal Passion: A genuine passion for animals and their well-being.
  • Communication Skills: Strong communication and interpersonal skills.
  • Multitasking: Ability to multitask and thrive in a fast-paced environment.
  • Technical Skills: Proficiency with computers.
  • Teamwork: A positive attitude and team-oriented mindset.
Benefits
  • Paid Time Off: Enjoy paid time off to recharge and relax.
  • Health Insurance: Receive comprehensive health insurance coverage.
  • Dental Insurance: Enjoy dental insurance benefits.
  • Vision Insurance: Receive vision insurance coverage.
  • Employee Discounts: Take advantage of employee discounts on pet care services.
  • Flexible Schedules: Enjoy flexible schedules to balance work and personal life.
  • 401K with Company Match: Participate in a 401K plan with company match.
  • Training and Career Development: Receive training and career development opportunities to advance your skills.