Guest Service Representative
4 days ago
At Janko Hospitality, we are seeking a highly skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Check-in and check-out guests, ensuring a smooth and efficient process
- Respond to guest inquiries and resolve any issues in a timely and professional manner
- Process payments and handle cash transactions accurately
- Provide information and make recommendations to guests on hotel amenities and services
- Maintain a clean and organized front desk area, ensuring a welcoming environment for guests
- High school diploma or equivalent required
- Previous customer service experience in a hotel or hospitality setting preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic computer skills and knowledge of hotel software
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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Guest Services Representative
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1 week ago
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Customer Service Representative
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