Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to inquiries, and educating customers about insurance options.
Key Responsibilities- Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues.
- Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads.
- Develop and implement effective marketing strategies to promote insurance products and services.
- Work collaboratively with the team to achieve sales goals and objectives.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Self-motivated and proactive, with a strong desire to succeed in a fast-paced sales environment.
- Ability to work in a team environment and contribute to the success of the team.
- Strong problem-solving skills and ability to think critically.
- Ability to effectively relate to customers and understand their needs.
- Bilingual skills, with a preference for Spanish.
- Property and Casualty license, with the ability to obtain a Life and Health license.
Our agency is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a wide range of insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Health Insurance.
We are a dynamic and results-driven team, committed to excellence and personal achievement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.
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