Guest Reception Specialist
1 week ago
At The Table at Crate, we pride ourselves on providing a modern dining experience that blends exceptional service with innovative cuisine. As a vital member of our team, the Host plays a crucial role in ensuring that every guest feels welcomed and valued.
Key Responsibilities of the Host
- Warmly welcome guests as they arrive, adhering to our high standards of hospitality.
- Manage incoming calls and assist with reservation inquiries.
- Keep an accurate record of the waiting list and notify guests promptly when their table is ready.
- Handle payment transactions in accordance with established protocols.
- Complete necessary opening and closing paperwork, and perform side duties as required.
- Assist with take-out orders and utilize effective selling techniques.
- Regularly clear and reset tables, and support the team with initial setup tasks.
- Maintain cleanliness and organization of wait staff stations throughout the shift.
- Ensure menus are clean and well-stocked; inform management if additional menus are needed.
- Participate in cleaning and reorganization efforts as necessary.
- Address guest concerns and special requests, and assist with other assigned tasks.
Benefits for Hosts
- Generous Paid Time Off (up to 80 hours in your first year)
- Premium holiday compensation
- Dining discounts and complimentary staff meals
- Medical, Dental, and Vision insurance (eligibility based on hours worked)
- Optional Short-Term Disability, Critical Illness, and Accident Insurance
- Reimbursement for Naturalization Exam
- Referral bonus program
- Pre-tax commuter benefits
Qualifications for the Role
- Must be at least 18 years old.
- High school diploma or equivalent is required.
- 1-2 years of relevant experience preferred.
- Basic computer proficiency is necessary.
- Ability to interact with guests professionally, maintaining composure in high-pressure situations.
- Capable of lifting and carrying items weighing up to 20 pounds regularly.
- Expected to stand and walk for extended periods during shifts.
- Ability to reach, stoop, or bend as required for job duties.
- This position may involve visual and auditory tasks, necessitating adequate sight and hearing for effective job performance.
For more information about The Table at Crate, please visit our website.
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