Bilingual Client Support Specialist

2 weeks ago


Norcross, Georgia, United States Openwork, LLC Full time
Job Overview

Openwork, LLC is actively seeking a Bilingual Customer Service Representative to enhance our client support team. In this role, you will play a crucial part in ensuring customer satisfaction through effective communication and assistance.

Key Responsibilities
  • Welcome and assist customers, directing them to the appropriate sales representatives.
  • Manage incoming phone inquiries and provide accurate information.
  • Maintain and update Excel spreadsheets and reports for tracking purposes.
  • Deliver exceptional customer service to foster positive client relationships.
Qualifications
  • Fluency in English and Spanish is required.
  • Strong written and verbal communication skills.
  • Detail-oriented with excellent organizational abilities.
  • Prior experience in customer service is preferred.

This position offers a temporary to permanent opportunity for the right candidate. We encourage you to explore this exciting role with Openwork, LLC.



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