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Client Support Representative

2 months ago

Norcross, Georgia, United States Global Channel Management Full time

Position Overview

The role of a Customer Service Specialist is essential for ensuring client satisfaction and maintaining effective communication channels.

Qualifications Required:

  • Minimum of 1 year of relevant experience in customer service.
  • High school diploma or GED equivalent.
  • Excellent verbal and written communication skills.
  • Proficiency in electronic communication tools, including email and chat platforms.

Key Responsibilities:

  • Oversee and manage customer inquiries, ensuring timely updates on their requests.
  • Assist in various tasks within the customer service division or other departments as needed.
  • Maintain an orderly and efficient workspace.
  • Adhere to all organizational policies, procedures, and safety regulations.

This position plays a vital role in enhancing the customer experience and supporting the overall objectives of Global Channel Management.