Senior Network Architect

1 week ago


Madison, Wisconsin, United States IT Shoulders, Inc. Full time

IT Shoulders, Inc. is seeking a highly skilled and experienced Senior Network Engineer to join our team. This role will focus on designing, implementing, and maintaining robust network infrastructure solutions for our clients.

Responsibilities
  • Network Planning & Design:
    • Conduct in-depth research on emerging network technologies.
    • Develop comprehensive network infrastructure roadmaps aligned with business objectives.
    • Design and implement innovative network solutions to meet evolving requirements.
  • Network Monitoring & Optimization:
    • Ensure the security, availability, and reliability of our clients' IP networks.
    • Generate and deliver performance metrics for IP infrastructure to IT management.
    • Continuously monitor network performance to ensure it meets service-level agreements (SLAs).
    • Analyze network performance data and identify opportunities for improvement.
  • Technology Expertise:
    • Provide hands-on technical support and guidance on all networking technologies used by our clients.
    • Manage a wide range of network infrastructure components, including WANs, LANs, firewalls, routers, switches, wireless networks, and voice systems.
    • Participate in departmental initiatives to enhance the overall IP infrastructure.
    • Establish and maintain best practices for network infrastructure standards.
    • Recommend vendors and solutions to IT management based on thorough research and analysis.
  • Customer Support & Collaboration:
    • Diagnose and resolve complex network issues promptly and efficiently.
    • Adhere to established policies and procedures for all IT operations.
    • Ensure exceptional customer satisfaction by providing timely and effective support.
    • Participate in after-hours and emergency support protocols as needed.
  • Knowledge Management:
    • Stay abreast of the latest network security best practices, advisories, alerts, and vulnerabilities.
    • Share valuable insights with the IT organization regarding emerging technologies and threats.
    • Lead the design and implementation of secure and resilient network architectures.
  • Training & Development:
    • Contribute to the development and delivery of training programs for network and telecommunication services.

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