Express Service Writer

2 weeks ago


Ferndale, Michigan, United States Hodges Subaru Full time
{"title": "Express Service Writer", "description": "Job Summary

We are seeking a highly organized and friendly Express Service Writer to join our team at Hodges Subaru. As the first point of contact with our customers, you will be responsible for providing outstanding customer service and ensuring a positive experience in the express service lane.

Key Responsibilities
  • Write service repair orders and minor estimates
  • Provide exceptional customer service and handle all customers in a friendly and professional manner
  • Maintain a professional and positive attitude at all times
  • Stay up-to-date on the latest vehicle data and service issues, as well as warranty procedures
  • Use proper techniques to diagnose problems and make recommendations for maintenance and service needs
  • Comply with Motor Vehicle Service and Repair Act requirements
What We Offer
  • Medical, dental, and vision benefits
  • 401K plan
  • Paid holiday time off and vacation
  • Paid training
  • Discount for employee vehicle purchase
  • Family-owned and operated dealership
  • Long-term job security
Requirements
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with customers
  • Professional and well-groomed personal appearance
  • Clean driving record
  • Willingness to submit to a pre-employment background check and drug screen
", "lang_code": "en-US"}

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