Healthcare Service Coordinator

2 weeks ago


Boca Raton, Florida, United States Beltone Full time

Experience a rewarding career in a lively environment with a company that is consistently growing.

Beltone is dedicated to providing outstanding patient care by nurturing a collaborative work culture. As a Patient Service Coordinator, you will be instrumental in ensuring a remarkable patient experience.

Key Responsibilities
  • Perform general administrative duties to assist the Hearing Care Professional (HCP) throughout the patient journey.
  • Efficiently manage the appointment scheduling system to maximize testing opportunities.
  • Proactively reach out to current, former, and prospective patients through designated channels. Monitor appointments and document outcomes.
  • Work alongside the HCP in local marketing and sales initiatives, exploring new ways to build community relationships and referrals.
  • Professionally handle incoming calls and messages, following up with patients as necessary.
  • Ensure accurate processing and documentation of clinic forms to comply with HIPAA and State regulations (e.g., patient records, financial documents, insurance agreements).
  • Verify patient eligibility, manage insurance claims, and oversee the process until resolution.
  • Oversee cash balances, Accounts Receivables, and Payables, including bank deposits.
  • Maintain a clean and welcoming office environment.
Qualifications
  • A High School diploma or equivalent is required.
  • Preferably, 2 years of experience in an office setting.
  • Preferred 2 years of experience in sales and customer service.
  • Proficient in Microsoft Office Suite.
  • Flexible availability to work varied hours and days.
  • Opportunities available for both full-time and part-time positions.
  • A positive team player with an enthusiastic attitude.

At Beltone, we provide state-of-the-art hearing solutions and exceptional patient service, making it a great place for career advancement. Our employees enjoy a comprehensive range of benefits that contribute to a fulfilling work experience. We value commitment to high-quality patient care, integrity, honesty, and respect for our colleagues.

Relevant experience may include roles such as Medical Receptionist, Receptionist in healthcare environments, or Front Desk Receptionist.

Beltone is an Equal Opportunity Employer, committed to fair treatment for all employees and candidates.



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