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Healthcare Service Coordinator

2 months ago

Boca Raton, Florida, United States Beltone Full time

Experience a vibrant work environment with a company dedicated to growth and excellence in patient care.

Beltone is committed to providing outstanding patient service by cultivating a collaborative and empowering workplace. As a Patient Service Coordinator, you will be instrumental in ensuring a remarkable patient experience.

Key Responsibilities
  • Perform general office and administrative duties to assist the Hearing Care Professional (HCP) throughout the patient journey.
  • Efficiently manage the scheduling system to maximize testing opportunities.
  • Proactively reach out to current, past, and prospective patients through designated channels. Track appointments and report on outcomes.
  • Work alongside the HCP in local marketing and sales initiatives, discovering new ways to foster community relationships and referrals.
  • Professionally handle incoming calls and messages, following up with patients as necessary.
  • Accurately process and maintain clinic documentation to ensure compliance with HIPAA and State regulations (e.g., patient records, financial documents, insurance agreements).
  • Verify patient eligibility, manage insurance claims, and oversee the process until resolution.
  • Handle cash balances, Accounts Receivables, and Payables, including bank deposits.
  • Keep the office and workspace organized and welcoming.
Qualifications
  • A High School diploma or equivalent is required.
  • At least 2 years of office experience is preferred.
  • 2 years of sales and customer service experience is advantageous.
  • Proficiency in MS Office is essential.
  • Flexible availability to work varied hours and days is necessary.
  • Opportunities for both full-time and part-time positions are available.
  • A positive attitude and a strong team-oriented mindset are essential.

Beltone provides state-of-the-art hearing technology and exceptional patient care, making it an excellent environment for professional development. Employees benefit from a comprehensive range of perks that enhance job satisfaction. We value commitment to superior patient care, integrity, honesty, and respect within our team.

Relevant experience may include roles such as Medical Receptionist, Receptionist in healthcare environments, or Front Desk Receptionist.

We are an Equal Opportunity Employer and are dedicated to fair treatment for all employees and candidates.