Strategic Account Manager

3 days ago

Market St San Francisco CA USA, United States Unreal Gigs Full time
Job Summary

Unreal Gigs is seeking a skilled Strategic Account Manager to lead account management efforts, deliver workforce solutions, and drive client success. As the Growth Navigator, you will be responsible for managing key accounts, building long-term partnerships, and ensuring that staffing services meet the unique needs of each client.

Key Responsibilities:
  • Client Relationship Management: Build and maintain strong relationships with key clients, serving as their main point of contact for all staffing-related matters.
  • Strategic Staffing Solutions: Develop and deliver tailored staffing solutions that align with client business objectives.
  • Account Growth and Expansion: Identify opportunities for account growth by offering additional staffing services and expanding into new business areas.
  • Collaboration with Recruiting Teams: Partner with internal recruitment teams to ensure that client needs are met efficiently and with high-quality candidates.
  • Contract Negotiation and Management: Lead contract negotiations and renewals, ensuring that terms are mutually beneficial for both the client and the company.
  • Client Advocacy and Problem-Solving: Act as the client advocate within the company, ensuring that client needs are met and concerns are addressed quickly.
  • Performance Metrics and Reporting: Track and analyze account performance metrics, such as client satisfaction, retention rates, and revenue growth.
Requirements:
  • Client Relationship Expertise: Proven ability to build and maintain long-term client relationships, with a proactive approach to understanding client needs and delivering tailored staffing solutions.
  • Strategic Thinking and Account Growth: Experience developing and executing strategies to grow client accounts, increase revenue, and expand services.
  • Staffing Industry Knowledge: Strong understanding of the staffing and recruitment process, including sourcing, candidate evaluation, and placement.
  • Contract Negotiation Skills: Experience negotiating contracts and service agreements, ensuring that terms are mutually beneficial and aligned with both client and company objectives.
  • Collaboration and Communication: Excellent communication and interpersonal skills, with the ability to work closely with clients, recruitment teams, and leadership.
  • Problem-Solving and Client Satisfaction: Strong problem-solving skills, with the ability to resolve client concerns quickly and ensure high levels of satisfaction.
Benefits:
  • Health and Wellness: Comprehensive medical, dental, and vision insurance plans with low co-pays and premiums.
  • Paid Time Off: Competitive vacation, sick leave, and 20 paid holidays per year.
  • Work-Life Balance: Flexible work schedules and telecommuting options.
  • Professional Development: Opportunities for training, certification reimbursement, and career advancement programs.
  • Wellness Programs: Access to wellness programs, including gym memberships, health screenings, and mental health resources.
  • Life and Disability Insurance: Life insurance and short-term/long-term disability coverage.
  • Employee Assistance Program (EAP): Confidential counseling and support services for personal and professional challenges.
  • Tuition Reimbursement: Financial assistance for continuing education and professional development.
  • Community Engagement: Opportunities to participate in community service and volunteer activities.
  • Recognition Programs: Employee recognition programs to celebrate achievements and milestones.

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