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Front Desk Representative

1 month ago

Wilmington, North Carolina, United States Crown Hotel & Travel Management Full time

Front Desk Agent

Crown Hotel & Travel Management, LLC is seeking a skilled and friendly Front Desk Agent to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:

  • Receiving and processing guest reservations and requests
  • Providing information and assistance to guests regarding hotel policies, procedures, and facilities
  • Handling customer concerns and queries in a professional and courteous manner
  • Issuing receipts and maintaining accurate records
  • Ensuring the safety and security of guests and hotel property

Requirements:

  • High school diploma or equivalent
  • Basic computer skills and ability to handle multiple tasks
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Apply Now:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.