Veterinary Hospital Front Desk Representative

1 week ago


Wilmington, North Carolina, United States Southern Veterinary Partners Full time

Job Summary

We are seeking a highly skilled Veterinary Receptionist/Front Desk professional to join our team at Southern Veterinary Partners. As a key member of our hospital staff, you will be responsible for providing exceptional patient care and exceptional customer service to our clients.

Responsibilities

  • Manage the front desk and reception area, ensuring a welcoming and efficient experience for clients and their pets.
  • Maintain accurate and up-to-date client and pet records, including medical history and treatment plans.
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates.
  • Manage the financial needs of the hospital, including collection of client transactions and maintenance of accurate balances.
  • Advocate for pets through client education on preventative care, pet health needs, and treatment recommendations.

Requirements

  • Knowledge of veterinary medical terminology and procedures.
  • Experience with veterinary software preferred.
  • Flexible schedule including some weekend and holiday shifts.
  • Health Care Plan (Medical, Dental & Vision), Retirement Plan (401k), Short Term Disability, Paid Time Off (Vacation & Public Holidays), and EAP (Employee Assistance Program) offered.

About Us

Southern Veterinary Partners is a rapidly growing veterinary hospital network with a commitment to providing exceptional care to our patients and their families. We offer a collaborative and supportive work environment, with opportunities for professional growth and development.



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