Strategic Account Manager

7 days ago


Durham, North Carolina, United States NetApp Full time
About NetApp

NetApp is a leading provider of intelligent data infrastructure solutions, empowering businesses to turn challenges into opportunities. Our mission is to help customers unlock the full potential of their data, driving innovation and growth in a rapidly changing world.

We're a company that values diversity, openness, and collaboration. Our employees are passionate about making a difference, and we're committed to creating a culture of belonging that fosters a higher-performing organization.

Job Summary

As a seasoned Enterprise Client Executive, you will be responsible for driving sales activities within existing named enterprise accounts for NetApp's products and professional services. Your primary objective will be to develop and execute strategic account plans, leveraging internal and external resources to achieve aggressive revenue goals.

You will be a hunter with a proven track record of prospecting and new logo acquisition, as well as account management experience. Your passion for customer success will be evident in your strong listening and advocacy skills, and you will be able to nurture partner relationships, provide product expertise, and serve as a liaison to improve communication, collaboration, and accountability within opportunities.

Key Responsibilities
  • Develop and manage a pipeline of sales opportunities and a team of resources within an assigned territory to expand sales revenues.
  • Build and execute strategic enterprise account plans, managing internal and external resources to goals.
  • Nurture partner relationships, provide product expertise, and serve as a liaison to improve communication, collaboration, and accountability within opportunities.
  • Enable partner sales and technical teams in line with partner compliance requirements and Go-to-Market strategy, in conjunction with NetApp Channel Development Manager.
  • Maintain a partner portfolio in the territory that will deliver maximum results: quality of partners over quantity of partners.
  • Deliver NetApp strategy, vision, and messaging to partner sales and technical teams as needed.
Requirements
  • Excellent verbal and written communications skills, presentation skills, customer service, and negotiation skills.
  • History of field technology sales with a focus on new logo acquisition, business development, and enterprise account planning.
  • Consistent track record of exceeding quota and driving referenceable business.
  • Passion for hunting in whitespace to break into new areas and identify new opportunities in existing enterprise accounts.
  • Plus - working knowledge of the storage and cloud infrastructure landscape.
  • Strong understanding of the channel sales landscape in a distributed environment.
  • Broad exposure to a variety of storage and cloud technologies/concepts.
  • Self-starter who is comfortable working independently and in a team environment with high integrity.
  • Highly organized with the ability to work collaboratively with colleagues within departments and across functions.
Education
  • Typically requires a minimum of 8 years of related experience with a Bachelor's degree preferred.


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