Restaurant Operations Manager

3 days ago


El Paso, Texas, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Dunkin'. As a key member of our management team, you will be responsible for directing the overall operation of our restaurant, ensuring exceptional guest service, and driving sales and profitability.

Key Responsibilities
  • Restaurant Operations: Direct the day-to-day operations of the restaurant, including managing staff, inventory, and customer service.
  • Team Management: Foster a positive working environment by training, communicating, and building relationships with team members.
  • Customer Service: Ensure that all customers receive exceptional service, resolving any issues promptly and professionally.
  • Financial Management: Manage the financial performance of the store, including sales, profitability, and inventory control.
  • Leadership: Act as a role model for team members, demonstrating integrity, honesty, and accountability in all situations.
Requirements
  • Previous Experience: Previous managerial experience in a fast-paced restaurant environment is preferred.
  • Customer Service Skills: Excellent customer service skills, with the ability to handle customer complaints and issues.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and inspire team members.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with team members, customers, and corporate management.
  • Financial Literacy: Basic financial literacy, with the ability to manage inventory, sales, and profitability.
Benefits
  • Competitive Pay: Competitive pay, plus commission.
  • Team-Oriented Environment: A fast-paced, high-energy environment where you can interact with loyal customers every day.
  • Opportunities for Growth: Opportunities for growth and development within the company, for those who work hard and demonstrate a commitment to excellence.


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