Executive Director of Cinema Operations
4 days ago
Job Summary:
The Executive Director of Cinema Operations will lead and coach the theatre team to provide exceptional experiences for our guests, create an environment where engagement, diversity, and showmanship are paramount, set the standard for professionalism and deliver exceptional service, facility cleanliness, premiere picture and sound, food & beverage.
Key Responsibilities:
- Lead and coach the theatre team to achieve business goals in revenue, expense, profitability, guest satisfaction, inventory control, and employee morale.
- Act as a representative of Regal in a way that is consistent with our mission statement and policies.
- Uphold and administer all Regal policies as outlined in ROM and Corporate directives.
- Ensure all cash management policies and procedures are adhered to at all times.
- Control concession inventory shortages and spoilage levels.
- Monitor janitorial staff to ensure facility is cleaned to Regal standards every day.
- The hiring, training, developing, supervising, counseling, scheduling, and after conferring with the Human Resources Manager, terminating of any employee.
- Properly administering all applicable paperwork and upholding all company policies as they pertain to Human Resources.
- Ensure required alcohol certification and training are current where applicable.
- Supervising all staff positions as required; including all projection and audio-visual equipment within the theatre, both hardware and software, as well as all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required.
- Controlling costs, including all direct operating expenses; purchasing and ordering concession and caf stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.
- Supervising theatre maintenance (building and grounds, where applicable) including performing minor repairs and obtaining qualified personnel for larger maintenance concerns.
- Monitoring risk management as it pertains to the theatre, i.e., cast member and guest safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
- A manager is also responsible for guest relations; marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels; and counting, depositing, and reconciling all receipts taken in during a business day.
- Knowledge and compliance of dress code.
- Ensuring guest satisfaction smile, greet, and thank all guests.
- Completed or in the process of completing the management certification program.
- Reviewed and understand the ROM.
- Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
Requirements:
- High School Diploma or equivalent.
- Two years of post-secondary education in Business and/or two years management or supervisory experience.
- REU attendance preferred.
- Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
- If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, must be of legal age to sell and serve alcohol according to state or local laws.
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