Maintenance Operations Manager

1 day ago


Durham, North Carolina, United States AvalonBay Communities Full time

About the Role

AvalonBay Communities is seeking a highly skilled and experienced Maintenance Manager to join our team. As a key member of our maintenance operations team, you will be responsible for the management of maintenance and preventive maintenance efforts for one or more assigned communities.

Key Responsibilities

  • Manage the physical aspects of the building(s), including HVAC, electrical, plumbing, carpentry, major appliances, and amenities.
  • Ensure that maintenance efforts meet AvalonBay's operational standards and any applicable laws and regulations.
  • Conduct property visits and work with on-site supervisors to increase proficiency and performance of communities.
  • Maintain oversight of maintenance operations and ensure that all work is completed in a timely and efficient manner.
  • Supervise and develop new associates and provide feedback and coaching to improve performance.
  • Manage emergency systems, shutoffs, locations, and sequence of operations.
  • Ensure that all maintenance activities are conducted in a safe and environmentally responsible manner.

Requirements

  • 3-5 years of apartment maintenance or related field experience, including strong knowledge of HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features, fitness equipment, and waste management systems.
  • Ability to understand basic knowledge of boilers, chillers, chilling towers, sprinklers, and steam systems.
  • At least 2 years of people management experience, with the ability to supervise and develop new associates and provide feedback and coaching to improve performance.
  • Environmental Protection Agency (EPA) Type I, II Certification, where applicable.
  • Certified Pool Operator (CPO) certification, where applicable.
  • Ability to be on-call as required by work schedule and respond within 1 hour from the time the on-call has dispatched.
  • Ability to communicate with associates, residents, and vendors in order to maintain AvalonBay's customer service standards.
  • Ability to regularly and consistently report on time, work assigned schedule, and accurately document/verify time worked.

What We Offer

  • Comprehensive benefits, including health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, tuition reimbursement, and an employee stock purchase plan.
  • Growth opportunities based on achievement and promotion from within.
  • Associate recognition and rewards program.
  • 20% discount on our apartment homes.
  • A culture built on purpose and our core values: A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

About AvalonBay Communities

AvalonBay Communities is a leading developer, owner, and operator of high-quality apartment communities in the United States. We are committed to creating a better way to live by providing exceptional living experiences and fostering a culture of innovation, collaboration, and community.



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