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Maintenance Supervisor

2 months ago

Durham, North Carolina, United States Fairfield Full time
About This Role

Fairfield is seeking a skilled Maintenance Supervisor to join our Property Management Team. As a key member of our team, you will be responsible for overseeing the maintenance and upkeep of our apartment communities, ensuring the highest level of customer satisfaction and comfort.

Key Responsibilities
  • Property Maintenance
    • Perform, schedule, and supervise maintenance repairs throughout the property.
    • Schedule, monitor, and conduct preventative maintenance.
    • Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.
  • Operations
    • Use property management software to manage open service repair requests.
    • Create and manage a budget while maintaining an accurate inventory of maintenance items.
    • Ensure that policies and procedures, as well as safety and compliance expectations, are met.
  • Team Management & Customer Service
    • Lead, motivate, and develop a successful, inclusive, and diverse property maintenance team.
    • Provide timely and constructive performance feedback and light mediation.
    • Deliver outstanding customer service to all residents.
Requirements
  • Three or more years' hands-on apartment or building maintenance experience required.
  • Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
  • HVAC-EPA (Type II) or EPA Universal certification is required.
  • Certified Pool Operator (CPO) certification strongly preferred.
  • Ability to read and comprehend budgets.
  • Supervisory experience required.
  • Experience with property management accounting software.
  • High school diploma or equivalent required.
  • Ability to read, write, understand, and communicate in English.
  • Experience using Microsoft Outlook, Word, and Excel.
  • Professional verbal and written communication skills.
  • Superior customer service skills, including the ability to manage difficult customers and/or situations.
  • A valid driver's license and reliable transportation is required.
  • Availability to be on-call and responsive to after-hours emergencies.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.