Hospitality Reservation Agent

2 weeks ago


Napa, California, United States HYATT Hotels Full time

Position Overview: The Guest Reservation Specialist role is a Part-Time position, requiring 20 hours of work per week, with an hourly compensation ranging from $20 to $25.

At Hyatt Hotels, we pride ourselves on our dedicated and attentive team members who are committed to delivering exceptional service and creating memorable experiences for our guests. We value Independent and Creative Thinkers.

Key Responsibilities: The primary duty of the Reservation Agent is to manage guest room booking inquiries for the hotel, offer information about hotel amenities, and respond to questions regarding the hotel and surrounding area. Candidates should possess typing skills of at least 35 words per minute and demonstrate outstanding communication abilities.

Working at Hyatt Hotels means being part of an environment that encourages exceptional performance while providing substantial rewards. We offer an array of opportunities for career advancement, professional growth, and a supportive workplace culture.

Our Core Values: Empathy | Integrity | Respect | Inclusion | Innovation | Wellbeing

All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

  • The ideal candidate will possess a genuine passion for meeting the needs of others in a dynamic environment.
  • Excellent verbal and written communication skills are essential.
  • Prior experience and a comprehensive understanding of Front Office Operations are required.
Why Join Hyatt Hotels?

Enjoy complimentary hotel stays*, discounted rates for colleagues and friends & family worldwide.

Benefit from reduced food and beverage costs when staying at Hyatt properties globally.

Access to medical, dental, and vision insurance (for full-time colleagues).

Participate in a retirement savings plan.

Receive competitive salaries and incentives.

Take advantage of excellent training and professional development opportunities.

Enjoy discounts at various retailers, including Apple, AT&T, Verizon, Headspace, and more.

Explore opportunities to work internationally with Hyatt Hotels and Resorts.

Tuition reimbursement available, up to $1,000 per year.*
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