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Aviation Customer Service Representative

2 months ago


Napa, California, United States Atlantic Aviation Full time
Job Overview

Atlantic Aviation is seeking a highly skilled and customer-focused Aviation Front Desk Customer Service Representative to join our team at APC in Napa, CA.

Key Responsibilities
  • Provide exceptional customer service and support to clients arriving at the facility.
  • Make hotel and catering reservations for inbound and outbound aircraft, ensuring seamless travel experiences.
  • Process customer purchases and fuel transactions with accuracy and efficiency.
  • Collaborate closely with line service personnel and pilots to meet customer service needs and ensure a high level of satisfaction.
Requirements
  • Customer service/hospitality experience with a proven track record of delivering excellent service.
  • High school diploma or equivalent education.
  • 18 years of age or older.
  • A valid state driver's license.
  • Ability to comprehend and perform basic math calculations.
What We Offer

As an Aviation Front Desk Customer Service Representative with Atlantic Aviation, you will have the opportunity to work in a fast-paced environment, interact with high-profile clients, and build a career in aviation. We offer a competitive hourly rate of $20 and require availability for any/all shifts, including overtime, weekends, holidays, and on-call responsibilities.