Night Auditor for Hotel Operations

2 weeks ago


Cincinnati, Ohio, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full time
Job Overview

Our esteemed establishment is in search of a dedicated night auditor to enhance our team of hospitality experts. The perfect candidate will possess meticulous attention to financial accuracy, a genuine passion for guest interaction, and an unwavering commitment to exceptional customer service.

Compensation:

$16 hourly

Key Responsibilities:
  • Conduct thorough reconciliations of credit card transactions, financial records, occupancy rates, room charges, and cash drawer activities following a detailed audit process.
  • Execute additional bookkeeping, administrative, and accounting tasks as necessary.
  • Oversee housekeeping, security, and service requests, address guest inquiries, resolve complaints, manage reservations, and perform other front desk duties as needed.
  • Generate and distribute daily, weekly, and monthly reports to hotel management and department heads.
  • Ensure every guest enjoys a pleasant and memorable stay.
  • Maintain a proactive presence on your feet for typical shifts lasting 8 hours in a dynamic, fast-paced setting.
Qualifications:
  • Proficiency in computer applications is essential; familiarity with accounting or reservation software is advantageous.
  • Prior experience in hotel front desk operations, hospitality, guest services, or night auditing is preferred but not mandatory.
  • A high school diploma or equivalent is required; some college education is desirable.
  • Exceptional communication and customer service skills are a must.
  • Availability for overnight shifts; flexibility in hours is required.
  • Ability to stand for extended periods during a typical shift is necessary.
  • Applicants must meet all specified criteria.
About Holiday Inn Hotel & Suites Cincinnati Downtown

Established with a commitment to guest satisfaction, our hotel operates with a focus on delivering outstanding service. We pride ourselves on maintaining high operational standards while fostering a supportive environment for our employees. Our management philosophy emphasizes that by caring for our staff, they will, in turn, provide exceptional service to our guests. We aim to cultivate a positive workplace culture that encourages growth and enthusiasm for the future.



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