Operations Support Specialist

1 week ago


Miami FL USA, United States Bank of America Full time
Job Title: Operations Support Specialist

We are seeking a highly organized and detail-oriented Operations Support Specialist to join our team at Bank of America. As an Operations Support Specialist, you will play a critical role in ensuring the smooth operation of our wealth management business.

Key Responsibilities:
  • Perform standard transaction processing and reconciliation according to established guidelines and procedures
  • Respond to client inquiries through various channels to support operational efficiency and quality client service
  • Perform basic research, follow-ups, and resolution of routine research requests
  • Identify potential issues in daily operational tasks and escalate risk concerns, as appropriate
  • Provide general operational support, including handling inbound calls, mail sorting, and mail distribution
Requirements:
  • High School Diploma / GED / Secondary School or equivalent
  • 1st shift (United States of America)
  • 37.5 hours per week
Equal Employment Opportunity:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.



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