Client Relations Coordinator in Veterinary Care

1 week ago


Alexandria, Kentucky, United States GRANTS LICK VETERINARY HOSPITAL, P.S.C. Full time
Job Overview

At GRANTS LICK VETERINARY HOSPITAL, P.S.C., we have been a cornerstone of our community for over five decades, and we are excited to expand our team. With a dedicated clientele and a state-of-the-art facility, we are seeking to enhance our Client Service Representative (CSR) team. We value individuals who resonate with our practice culture and are eager to build a career in Veterinary Medicine.


Position Summary

As a CSR, your primary responsibilities will encompass, but are not limited to:

  • Managing incoming communications via phone, email, and fax.
  • Delivering outstanding customer service while interacting with our clients.
  • Facilitating client check-ins and check-outs, including payment processing.
  • Preparing and organizing medical records.
  • Handling medication requests and refills.
  • Coordinating appointment scheduling.

Candidate Requirements

We are looking for candidates who embody the following values: Compassion, a positive outlook, integrity, respect, and a spirit of teamwork. Additionally, candidates must demonstrate the ability to fulfill the responsibilities outlined in the job description.


Essential Skills

The ideal candidate will possess:

  • Effective communication skills.
  • The capability to lift up to 50 lbs.
  • Experience managing multiple phone lines.
  • A collaborative mindset to thrive in a team environment.

Qualifications

A High School Diploma or equivalent is required. While we prefer candidates with at least one year of experience in a receptionist or front desk role, this is not mandatory.


We offer a competitive compensation package along with generous benefits for full-time employees. Although this position may be entry-level, we are looking for committed individuals who aspire to grow with our team.


If you are interested in joining our organization and contributing to our mission, we welcome your application.



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