Operations Supervisor
2 weeks ago
The Operations Supervisor is primarily tasked with overseeing the daily activities of the facility, ensuring that all performance metrics and objectives are achieved to deliver a supportive and welcoming experience for all members.
The Operations Supervisor will assist in the recruitment, training, and management of staff, fostering a positive and motivational environment with a continuous emphasis on employee growth and development.
This role is also accountable for maintaining the financial health of the facility. Regular oversight of all front desk operations is expected.Reports to:
Facility Manager
Key Responsibilities
Staff Management Duties:
Support the Facility Manager in developing staff schedules to ensure all shifts are adequately filled.
Lead by example and maintain consistent accountability for team members by providing training and coaching to deliver outstanding customer service.
Assist in the timely preparation of all HR-related documentation.
Collaborate with the Facility Manager to address employee concerns professionally.
Support the Facility Manager in disciplinary actions and terminations.
Provide coverage for absent employees as needed.
Safeguard the integrity and confidentiality of employee records and sensitive company information.
Act as a brand ambassador by promoting a supportive lifestyle.
Responsible for aiding the Facility Manager in the training and development of staff, including daily coaching.
Customer Service / Front Desk Responsibilities:
Welcome members and guests, delivering exceptional service that makes them feel valued and at ease.
Answer phone calls courteously and assist callers professionally.
Conduct facility tours, enroll new members, log amenities, and communicate updates and events to members and guests.
Address member inquiries and concerns promptly and professionally.
Process beverage or merchandise transactions using the POS system.
Assist in emergency medical situations as required.
Enforce facility rules and policies.
Maintain cleanliness of tanning beds, acrylics, and vents on a weekly basis.
Monitor and manage inventory on a weekly basis.
Generate necessary reports daily.
Lead by example and uphold consistent accountability.
Communicate effectively and clearly among all team members.
Member Account Management:
Utilize management software to assist with updating member information, including barcodes and billing inquiries.
Submit refund requests accurately.
Create new memberships as needed.
Ensure the integrity and confidentiality of member documents and sensitive information at all times.
Facility Cleanliness and Maintenance:
Keep the front desk area and lobby organized and clean.
Perform regular cleaning and maintenance of the facility.
Ensure equipment and tanning units are cleaned regularly.
Maintain restrooms to be clean, stocked, and free of clutter by adhering to a cleaning schedule.
Accurately complete daily and weekly cleaning tasks.
Oversee the safety of employees, members, and the facility. Report maintenance needs to the appropriate personnel promptly.
Additional Responsibilities:
Manage the ordering of facility supplies within a designated budget.
Track key performance indicators such as visitor counts and cancellations.
Coordinate marketing initiatives by ensuring staff are informed and trained on all promotions.
Participate in the evaluation of recorded inquiries.
Engage in professional development opportunities actively.
Collaborate effectively with team members and senior management.
Qualifications/Skills:
Preferred one year of experience in customer service.
High school diploma or GED equivalent required.
Must be at least 18 years old.
CPR certification is mandatory.
Strong problem-solving abilities.
Exceptional leadership and interpersonal skills.
Represent the core values of the organization consistently by embodying respect, passion, teamwork, and loyalty.
This position may involve overtime, weekends, evenings, and holidays. Flexibility is essential.
Physical Requirements:
Frequent standing and walking during shifts.
Regular communication in person or over the phone.
Ability to lift up to 75 pounds.
Frequent climbing, balancing, kneeling, crouching, pulling, and grasping.
Employees must avoid placing themselves under any equipment.
#J-18808-Ljbffr
-
Industrial Maintenance Technician
5 days ago
Alexandria, Kentucky, United States Bright Vision Technologies Full timeJob SummaryBright Vision Technologies is seeking a skilled Industrial Maintenance Technician to join our team. As an Industrial Maintenance Technician, you will be responsible for ensuring the smooth operation of our equipment and facilities.Key ResponsibilitiesTroubleshoot and repair complex equipment and systems, including programmable logic controllers...
-
Maintenance Mechanic Specialist
5 days ago
Alexandria, Kentucky, United States Bright Vision Technologies Full timeJob SummaryBright Vision Technologies is seeking a skilled Industrial Maintenance Technician to join our team. As an Industrial Maintenance Technician, you will be responsible for ensuring the smooth operation of our equipment and facilities.Key ResponsibilitiesTroubleshoot and repair complex equipment and systems, including programmable logic controllers...
-
Operations Supervisor
1 week ago
Alexandria, United States Viking Coca-Cola Full time $60,000 - $70,000Job DescriptionJob DescriptionJoin Viking Coca-Cola as a Full-Time Operations Supervisor in Alexandria, MN, and unleash your potential while leading a dynamic team in the fast-paced distribution industry! This onsite role offers an exhilarating opportunity to showcase your problem-solving skills and deliver exceptional customer-centric results. With an...
-
Operations Supervisor
3 months ago
Alexandria, United States Viking Coca-Cola Full timeJob DescriptionJob DescriptionOperations Supervisor - AlexandriaViking Coca-Cola Bottling a privately owned business with locations in western Wisconsin and central Minnesota is seeking an Operations Supervisor for the Alexandria, MN branch. Coca-Cola is one of the most recognized brands on Earth! Come join our team, representing many of the finest beverages...
-
Airfield Operations Supervisor
2 weeks ago
Alexandria, Virginia, United States IAP Worldwide Services, Inc Full timeAirfield Operations SupervisorIn the role of Airfield Operations Supervisor, you will oversee and manage airfield and aircraft functions to maintain a secure and effective airfield setting for aircraft activities.Core Responsibilities:Perform airfield safety inspections and ensure adherence to operational standards.Plan and supervise airfield operations,...
-
Airfield Operations Supervisor
1 week ago
Alexandria, Virginia, United States IAP Worldwide Services, Inc Full timeAirfield Operations Supervisor - Site LeadIn the role of Airfield Operations Supervisor - Site Lead, you will take charge of overseeing and coordinating airfield and aircraft functions to maintain a secure and effective airfield atmosphere for aviation operations.Primary Responsibilities:Perform airfield safety inspections and ensure adherence to operational...
-
Community Operations Supervisor
2 weeks ago
Alexandria, Virginia, United States FCA Management, LLC Full timeCommunity Operations SupervisorFCA Management, LLC is seeking a Community Operations Supervisor to assist in the management and oversight of the financial and operational aspects of our community. This role is ideal for individuals who have a strong interest in financial management, bookkeeping, and ensuring the efficient functioning of community...
-
Airfield Operations Supervisor
1 week ago
Alexandria, Virginia, United States IAP Worldwide Services, Inc Full timeAirfield Operations SupervisorIn the role of Airfield Operations Supervisor, you will take charge of overseeing and coordinating airfield and aircraft operations to guarantee a secure and effective airfield environment for aviation activities.Primary Responsibilities:Perform airfield safety inspections and ensure adherence to established planning...
-
Retail Operations Supervisor
2 weeks ago
Alexandria, Virginia, United States UFA Inc Full timeRetail Operations SupervisorPosition Overview:As a key member of the management team, the Retail Operations Supervisor plays a vital role in supporting the Store Manager in all aspects of store functionality. This position involves direct oversight of both in-store and yard personnel, ensuring that operational goals are achieved while adhering to company...
-
Operations Supervisor
5 days ago
Alexandria, Virginia, United States Alexandria City Public Schools Full timeJob SummaryThe Alexandria City Public Schools is seeking a highly skilled and experienced Field Operations Supervisor to join our team. This is a critical role that requires a strong understanding of program compliance, operational efficiency, and customer service.Key ResponsibilitiesOversee the daily operations of the Child Nutrition Program, ensuring...
-
Restaurant Operations Supervisor
5 days ago
Alexandria, Virginia, United States Wendy's Full timeWhy Wendy'sA Career in Restaurant ManagementWendy's is seeking experienced and motivated individuals to join our team as Shift Supervisors. As a leader and role model, you will be responsible for setting the tone for a fun and family-friendly environment in our restaurants.Key Responsibilities:Lead and manage restaurant teams to achieve sales and customer...
-
Retail Operations Supervisor
2 weeks ago
Alexandria, Louisiana, United States Leonard Buildings & Truck Accessories Full timePosition Overview The Leonard Retail Operations Supervisor is an enthusiastic, detail-focused, and results-oriented individual with a strong entrepreneurial mindset. This role is pivotal in enhancing sales performance while ensuring an exceptional customer experience. Key Responsibilities Drive sales initiatives and promote a customer-centric...
-
Team Operations Supervisor
1 week ago
Alexandria, Virginia, United States District Taco-Alexandria Full timeJob OverviewThe Role:At District Taco-Alexandria, our leaders are more than just supervisors; they are mentors who inspire their teams. You will play a crucial role in delivering an exceptional guest experience by ensuring that our food is prepared and served safely while upholding our high standards of quality.Core Responsibilities of the Shift...
-
Operations Supervisor
1 week ago
Alexandria, Virginia, United States Bark Social - Alexandria Full timeJob OverviewAbout Bark Social:Bark Social is a unique establishment that combines the joy of dogs with a vibrant social atmosphere, featuring a private, supervised off-leash dog park alongside an indoor/outdoor beer garden and coffee bar. Our mission is to create an engaging environment for dog lovers, complete with a play area, casual dining options, and a...
-
Restaurant Operations Supervisor
5 days ago
Alexandria, Minnesota, United States Pilot Company Full timeJob SummaryPilot Company is seeking a highly motivated and customer-focused Restaurant Operations Supervisor to join our team. As a key member of our food services team, you will be responsible for supervising employees and ensuring the smooth operation of our restaurant.Key ResponsibilitiesSupervise and train restaurant staff to ensure excellent customer...
-
Team Operations Supervisor
2 weeks ago
Alexandria, Virginia, United States District Taco-Alexandria Full timeJob OverviewThe Role:At District Taco-Alexandria, our leaders are not just supervisors; they are mentors who inspire their teams. You will play a crucial role in crafting and sustaining an exceptional customer experience by ensuring that our meals are prepared and served safely while upholding our high standards of quality.Key Responsibilities of the Shift...
-
Supervisor Clinical Operations
6 days ago
Alexandria, United States Upward Health Full timeJob DescriptionJob DescriptionSupervisor, Clinical OperationsUpward Health is a home-based medical group specializing in primary medical and behavioral care for individuals with complex needs. We serve patients throughout their communities, and we diagnose, treat, and prescribe anywhere our patients call home. We reduce barriers to care such as long delays...
-
Retail Operations Supervisor
2 weeks ago
Alexandria, Louisiana, United States Ross Stores, Inc. Full timeGENERAL OVERVIEW:The Retail Operations Supervisor plays a crucial role within the Store Leadership team, overseeing a designated area of the Store while also managing overall Store operations during their shift as the Manager on Duty. This position entails responsibilities such as opening and closing the Store, supervising team members, and fostering a...
-
Facilities Operations Supervisor
2 weeks ago
Alexandria, Virginia, United States STATE DEPARTMENT FEDERAL CREDIT UNION Full timeJob OverviewThe State Department Federal Credit Union (SDFCU), recognized as a Gold Employer by the city of Alexandria, is committed to fostering a workplace that promotes professional growth and development. With our headquarters located in Alexandria, Virginia, and assets exceeding $2.4 billion, we attribute our success to our dedicated team members.At...
-
Water Operations Supervisor
2 weeks ago
Alexandria, Louisiana, United States City of Alexandria, LA Full timePosition Overview:The role of the Water Operations Supervisor involves overseeing technical tasks at a supervisory level during assigned shifts, focusing on various construction, repair, maintenance, and operational activities in support of the Water Department.Key Responsibilities:- Organize, schedule, supervise, assign, review, and inspect operations,...
-
Safety Operations Supervisor
2 weeks ago
Alexandria, Louisiana, United States Billfinger Industrial Services Full timePosition Overview: The Safety Operations Supervisor is tasked with overseeing daily safety management within a large-scale chemical and manufacturing facility, ensuring the effective implementation of the company's safety protocols, culture, and procedures. This role includes training personnel and subcontractors in alignment with client, state, federal, and...
-
Service Supervisor
3 days ago
Alexandria, Louisiana, United States Westdale Asset Management Full timeJob SummaryWe are seeking a highly skilled and experienced Service Supervisor to join our team at Westdale Asset Management. As a Service Supervisor, you will be responsible for overseeing maintenance operations on our 102-unit apartment community in Alexandria. Your primary focus will be on ensuring that all maintenance and repairs are completed in a timely...