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Veterinary Client Care Specialist

2 months ago


Alexandria, Kentucky, United States GRANTS LICK VETERINARY HOSPITAL, P.S.C. Full time

**About Us**

Grants Lick Veterinary Hospital, P.S.C. has been a cornerstone of the community for over 50 years, with a strong commitment to providing exceptional veterinary care. We are seeking a highly skilled and compassionate Veterinary Client Care Specialist to join our team.

**Job Summary**

We are looking for a dedicated and customer-focused individual to provide exceptional client service, manage front desk operations, and support our veterinary team. As a Veterinary Client Care Specialist, you will be the first point of contact for clients, providing a warm and welcoming experience. Your primary responsibilities will include:

  • Managing client check-in and check-out processes, including payment processing
  • Preparing and pulling medical records
  • Scheduling appointments and handling medication requests
  • Providing exceptional customer service and support to clients

**Requirements**

To be successful in this role, you will need to possess:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • High school diploma or equivalent required; prior experience in a receptionist or front desk role preferred

**What We Offer**

We offer a competitive compensation package, including generous benefits for full-time employees. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply.