In-Office Live Dispatcher Coordinator
3 weeks ago
We are seeking a highly skilled In-Office Dispatcher to join our team at Plumbing Care, Inc. The ideal candidate will have strong multitasking skills, excellent communication and customer service skills, and previous dispatch experience.
Key Responsibilities:
- Answer incoming calls and assist customers with inquiries.
- Call missed calls back immediately.
- Respond to email inquiries.
- Provide exceptional customer service.
- Schedule appointments and manage the calendar.
- Dispatch service calls to field technicians.
- Perform general office duties as needed.
Qualifications:
- Strong multitasking skills.
- Excellent communication and customer service skills.
- Experience with Service Titan is a plus.
- Knowledge of plumbing is a plus.
- Proficiency in Mac applications.
- Willingness to learn.
- Communication in English is a must, Spanish is a plus.
- Type 60+ wpm.
- Weekend availability is a must.
Salary: $25-$30 per hour, depending on experience
Benefits: PTO and competitive benefits package.
What We Offer: A supportive and friendly work environment, opportunities for growth and advancement.
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Dispatch Coordinator
3 weeks ago
San Ramon, California, United States Plumbing Care, Inc. Full timeWe are looking for a talented Dispatch Coordinator to join our team at Plumbing Care, Inc. As an In-Office Live Dispatcher, you will play a crucial role in providing exceptional customer service, scheduling appointments, and dispatching service calls to field technicians.The ideal candidate must have a strong background in customer service, experience with...
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Dispatch Operations Coordinator
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Dispatch Coordinator
3 weeks ago
San Ramon, California, United States Plumbing Care, Inc. Full timeKey ResponsibilitiesAnswer incoming calls and provide exceptional customer service.Call missed calls back immediately and respond to email inquiries.Schedule appointments and manage the calendar.Dispatch service calls to field technicians.Perform general office duties as needed.
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Service Dispatcher
1 day ago
San Ramon, California, United States Plumbing Care, Inc. Full timeCompany OverviewWe are seeking a dynamic and organized professional to join our team at Plumbing Care, Inc. as an In-Office Live Dispatcher. The primary duties include managing incoming calls, providing exceptional customer service, scheduling appointments, and assisting technicians as needed.Key ResponsibilitiesAnswer incoming calls and assist customers...
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In-Office Service Coordinator
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San Ramon, California, United States Plumbing Care, Inc. Full timeRole OverviewPlumbing Care, Inc. is seeking a highly skilled and organized professional to serve as an In-Office Dispatcher. This role involves handling multiple responsibilities, including answering calls, providing customer service, scheduling appointments, and assisting technicians as needed.The ideal candidate will have prior dispatch experience and be...
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In-Office Scheduler
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Night Dispatch Operations Coordinator
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Over Night Dispatch Coordinator
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Dispatch Coordinator Support Specialist
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Overnight Shift Dispatch Coordinator
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Customer Service Coordinator
3 weeks ago
San Ramon, California, United States Plumbing Care, Inc. Full timeWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Plumbing Care, Inc. The ideal candidate will have strong multitasking skills, excellent communication and customer service skills, and experience with Service Titan software.About the RoleThis is a full-time position that requires working in a fast-paced...
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Live Event Coordinator Manager
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Office Appointment Coordinator
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