Dispatch Coordinator Support Specialist

3 days ago


San Diego, California, United States Paradigm Mechanical Corp. Full time

**Job Overview:**

We are seeking an organized and detail-oriented Dispatch Coordinator Support to join our team at Paradigm Mechanical Corp. in San Diego, CA.

The successful candidate will play a key part in supporting the dispatching process by coordinating schedules, maintaining communication with technicians and customers, and ensuring that jobs are processed in a timely and efficient manner.

Key Responsibilities:

  • Greet visitors and vendors
  • Assist in coordinating the daily dispatch operations, including scheduling technicians, tracking jobs and scheduling equipment deliveries.
  • Provide administrative support to the Dispatch team by updating schedules, customer records, and shipment details in our system.
  • Monitor real-time GPS system for timecard accuracy
  • Handle incoming calls, emails, and messages from customers and technicians, providing updates and addressing any concerns.
  • Help with documentation related to jobs, including invoices, reports, and receipts.
  • Assist the sales team in the bid process, creating bids and seeing them through into the job completion.
  • Assist with maintaining accurate files
  • Work closely with team members to improve efficiency and streamline processes.

Salary:** $22-$26 per hour, plus benefits package.

About Us: Paradigm Mechanical Corp. is a dynamic and growing organization focused on providing top-notch HVACR services. We are committed to maintaining the highest standards of customer service, efficiency, and reliability.



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