Customer Service Coordinator

6 days ago


San Ramon, California, United States Plumbing Care, Inc. Full time

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Plumbing Care, Inc. The ideal candidate will have strong multitasking skills, excellent communication and customer service skills, and experience with Service Titan software.

About the Role

This is a full-time position that requires working in a fast-paced environment. The primary duties include answering incoming calls, scheduling appointments, dispatching service calls to field technicians, and performing general office duties as needed.

Responsibilities
  • Answer incoming calls and assist customers with inquiries
  • Call missed calls back immediately
  • Respond to email inquiries
  • Provide exceptional customer service
  • Schedule appointments and manage the calendar
  • Dispatch service calls to field technicians
  • Perform general office duties as needed
Qualifications
  • Strong multitasking skills
  • Excellent communication and customer service skills
  • Experience with Service Titan software
  • Knowledge of plumbing is a plus
  • Proficiency in Mac applications
  • Willingness to learn
What We Offer
  • A competitive salary of $25-$30 per hour depending on experience
  • PTO and benefits
  • A supportive and friendly work environment
  • Opportunities for growth and advancement


  • San Ramon, California, United States ApexChat Full time

    Customer Support SpecialistApexChat is seeking a highly skilled Customer Support Specialist to join our team. As a key representative of our company, you will play a crucial role in delivering exceptional customer service across multiple industries.Key ResponsibilitiesCustomer Support Excellence: Provide top-notch service standards, handling inquiries, and...


  • San Ramon, California, United States Health Talent Pro Full time

    Job Summary:We are seeking a highly skilled Perioperative Services Coordinator to join our team at Health Talent Pro. As a key member of our operations team, you will be responsible for coordinating clinical and non-clinical activities in Perioperative Services.The successful candidate will have a strong academic background in nursing, with 2+ years of...


  • San Ramon, California, United States Sherwin-Williams Full time

    Sherwin-Williams is a leading provider of innovative paint and coatings solutions. As a Customer Service Specialist, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to work closely with customers to understand their needs, provide expert product recommendations, and ensure their satisfaction....


  • San Ramon, California, United States Chevron Corporation Full time

    Join Chevron Corporation, a leading energy company, as a CUSTOMER SERVICE AMBASSADOR in our retail stations. This role offers the opportunity to work in a fast-paced environment, interacting with customers and providing excellent service.">About UsChevron Corporation is a multinational energy corporation that operates in over 180 countries. Our commitment to...


  • San Ramon, California, United States Safeway Full time

    Safeway is seeking a dedicated Customer Service Representative to join their team. As a key member of the store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers. The ideal candidate will be passionate about delivering outstanding results and have excellent communication...


  • San Ramon, California, United States beBee Professionals Full time $30,000 - $50,000

    In beBee Professionals, we're seeking an experienced Sales and Support Liaison to provide exceptional customer service in San Ramon, United States.Job OverviewThis role is responsible for delivering high-quality support to our customers via phone, email, or chat.Key Responsibilities:Respond promptly to customer inquiries, ensuring timely resolutions to their...


  • San Ramon, California, United States Equinox Group Full time

    Equinox Group is seeking a highly skilled Customer Service Representative to join our team in San Ramon. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Engage with customers to understand their needs and...


  • San Diego, California, United States Expert Staffing West Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Coordinator to join our team at Expert Staffing West.This role involves handling multi-line phones, processing invoices, and supporting various office tasks. As a Customer Service Coordinator, you will be responsible for answering and transferring calls using a multi-line phone system,...


  • San Ramon, California, United States Big 5 Full time

    About the Job DescriptionThe ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong passion for delivering outstanding customer service. Key responsibilities include:Sales and service throughout the store;Ensuring a productive shopping experience for all customers;Proposing add-on sales to...


  • San Ramon, California, United States HEI Hotels & Resorts Full time

    We are seeking a highly organized and detail-oriented Front Desk Supervisor to join our team at HEI Hotels & Resorts. As a key member of our front-of-house operations, you will be responsible for ensuring that all guests receive exceptional service and that our hotel meets or exceeds financial goals.Responsibilities:Develop and implement strategies for...


  • San Ramon, California, United States Wingstop Full time

    Job DescriptionAs a Guest Service Team Member at Wingstop, you'll deliver World-Class service by acting as the face and voice of our restaurant to all guests. Your primary responsibility is to provide authentic, positive, and genuine experiences for every customer.Key Responsibilities:- Act as the face and voice of Wingstop- Provide exceptional guest...


  • San Ramon, California, United States Walmart Full time

    Job OverviewAt Walmart, we're looking for a skilled and customer-focused individual to join our General Merchandise team as a Sales Associate. This role involves working closely with customers to fulfill their online orders, ensuring accuracy and efficiency in every interaction.Key ResponsibilitiesReview customer orders and locate merchandise on the sales...


  • San Ramon, California, United States Plumbing Care, Inc. Full time

    Role OverviewPlumbing Care, Inc. is seeking a highly skilled and organized professional to serve as an In-Office Dispatcher. This role involves handling multiple responsibilities, including answering calls, providing customer service, scheduling appointments, and assisting technicians as needed.The ideal candidate will have prior dispatch experience and be...


  • San Ramon, California, United States Plumbing Care, Inc. Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Dispatch Coordinator to join our team at Plumbing Care, Inc. The ideal candidate must be able to multitask efficiently in a fast-paced environment.


  • San Ramon, California, United States James Peregrino-District Office Full time

    Job Opportunity:We are seeking a skilled and motivated individual to join our team as a Full-Time Customer Service Representative at James Peregrino-District Office in SAN RAMON, California.


  • San Diego, California, United States Amentum Full time

    Amentum is a leading government contract company seeking a Customer Service Representative to work at Military Entry Processing Stations (MEPS). The job involves coordinating with key MEPS recruiting staff, hotels, and transportation services to ensure smooth processing of authorized service applicants.The ideal candidate will have at least three years of...


  • San Ramon, California, United States Sees Candy Shops Inc Full time

    Job DescriptionAs a Seasonal Sales Associate, you will be responsible for providing exceptional customer service and selling our high-quality products. You will work closely with our management team to achieve sales goals and maintain a positive store environment.ResponsibilitiesGreet and assist customers with a smile, providing a delightful shopping...


  • San Francisco, California, United States US Tech Solutions Full time

    Job Title: Customer Service CoordinatorAbout US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.Estimated Salary:$45,000 - $55,000 per yearJob Description:The ideal candidate will possess excellent customer service skills, with experience in greeting visitors,...


  • San Ramon, California, United States HEI Hotels & Resorts Full time

    We are currently looking for a dedicated and detail-oriented professional to take on the role of Customer Service Supervisor Lead at HEI Hotels & Resorts. As a key member of the Front Office team, this individual will be responsible for overseeing the delivery of exceptional customer service and ensuring that all guest interactions are handled promptly and...


  • San Diego, California, United States Unlimited Service Group Full time

    Job SummaryThis Customer Service Dispatcher position requires a high level of organization and attention to detail. The ideal candidate will be able to manage multiple tasks simultaneously and maintain effective communication with stakeholders.Key Responsibilities:Coordinate the dispatch of service callsUpdate records of parts and job statusCommunicate with...