Employee Training Coordinator

2 weeks ago

Little Rock, Arkansas, United States Goodwill Industries of Arkansas Full time

Job Overview

Position Level
Experienced

Job Location
Little Rock, AR

Employment Type
Full Time

Work Schedule
Day

TRAINING SPECIALIST

POSITION SUMMARY

The Training Specialist plays a crucial role in crafting and implementing educational programs aimed at enhancing the competencies, knowledge, and overall performance of employees within the organization.

This role involves collaborating with various departments to assess training requirements, create and refine training materials, and facilitate training sessions.


Foster a positive workplace culture that aligns with Goodwill's Amazing Customer Experience (ACE) values and mission in every interaction with colleagues, clients, and management.


KEY RESPONSIBILITIES

  • Performing needs assessments to identify essential training for employees and the organization.
  • Delivering training sessions and workshops utilizing diverse methods including in-person, online, or hybrid formats.
  • Updating training materials to ensure relevance and accuracy in line with organizational changes.
  • Collaborating with subject matter experts to produce training content that meets the needs of the target audience.
  • Managing the logistics of training programs, including scheduling, venue selection, and participant coordination.
  • Monitoring and reporting on training metrics such as attendance, completion rates, and improvements in employee performance.
  • Keeping abreast of industry trends and best practices in training and development to maintain innovative and effective training programs.
  • Providing technical support and expertise to users of the company Learning Management System (LMS).
  • Assisting in the development of the curriculum for the upcoming year, including session offerings and new topics based on research and evaluations.
  • Carrying out any other related duties as assigned.

REQUIREMENTS

EDUCATION AND EXPERIENCE
Possession of specialized knowledge in relevant fields such as basic accounting or computer skills.

Completion of four years of high school, along with specialized training equivalent to two years of college, plus three years of related experience and/or training, and two years of management experience, or a combination of education and experience.

CERTIFICATIONS
Valid Driver's License

ADDITIONAL QUALIFICATIONS
- Minimum of three years of experience in training and development, demonstrating a successful history of designing and delivering impactful training programs.

  • Exceptional communication and presentation skills, capable of engaging and inspiring learners.
  • Strong organizational abilities, with the capacity to manage multiple training initiatives concurrently.
  • Understanding of adult learning principles and training methodologies.
  • Familiarity with e-learning authoring tools and learning management systems.
  • Analytical and problem-solving skills, with the ability to assess training effectiveness and identify improvement opportunities.
  • Background check required.
  • In-state travel may be necessary, with some overnight stays.
  • Must maintain an acceptable driving record.

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