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Training and Development Manager

2 months ago

Little Rock, Arkansas, United States PerfectVision Full time
Job Description

Job Title: Training and Communications Manager

Company: PerfectVision

Job Summary:

We are seeking a highly skilled Training and Communications Manager to join our team at PerfectVision. The successful candidate will be responsible for managing sales program training and related communications, as well as driving the development of resources and processes to effectively train sales and dealers.

Key Responsibilities:

  • Manage the Training & Communication Specialists team and drive them to achieve key initiatives.
  • Be the internal content, process, and training expert for sales programs.
  • Develop and present training materials and resources.
  • Conduct training needs assessments and identify skills or knowledge gaps that need to be addressed.
  • Design and facilitate effective training programs for sales and dealers.
  • Qualify the business needs and implement dealer-specific strategies to achieve defined dealer growth targets.
  • Engage dealers by developing strategies, offering solutions, and tactics to develop and grow their new business initiative.
  • Assess instructional effectiveness and determine the impact of training on skills and KPIs.
  • Learn and maintain the knowledge necessary to be the subject matter expert with regard to program updates and business processes necessary to be a successful dealer.
  • Present complex information to a wide range of audiences utilizing various training methods.
  • Map out training plans and schedules.
  • Market available training opportunities to the audience and provide the necessary information.
  • Build rapport with employees, dealers, and vendors.
  • Develop and maintain positive working relationships with other team members within the department and throughout the organization to assist in the growth of programs and initiatives.

Requirements:

  • High School Graduate or General Education Degree (GED)
  • Bachelor's degree in business or training preferred
  • Three to five years of related experience
  • Proven work experience as a manager, training manager, or similar role
  • Developing and presenting content for varying-sized groups and production levels
  • Knowledge of metrics and factors that drive activity and contribute to success
  • Computer skills in Microsoft AX, SalesForce, and Adobe
  • Intermediate level of experience using Microsoft Excel, Outlook, Word, and PowerPoint
  • Familiarity with e-learning platforms and practices

Preferred Qualifications:

  • Ability to professionally communicate both written and orally
  • Ability to speak effectively in front of groups of people ranging from 10-500
  • Neat and professional appearance and demeanor
  • Strong communication, presentation, and public speaking skills
  • Advanced organization skills and time management abilities
  • Critical thinking and consistently demonstrating independent decision making
  • Skills to coach, develop, and motivate others
  • Hands-on experience coordinating multiple training events in a corporate setting
  • Hands-on experience effectively managing a team to achieve desired results
  • Strong achievement orientation (motivation, sense of urgency, and drive for success)
  • Adaptability/flexibility (ability to manage competing demands and changing priorities, perform multiple tasks simultaneously, accept and handle regular interruptions, and manage/meet tight deadlines)