Retail Sales Representative

1 week ago


Grand Rapids, Michigan, United States Alex and Ani Full time

Position Overview: Sales Associate

The Sales Associate plays a vital role in enhancing the customer experience and driving sales within the store. This position is focused on creating a welcoming atmosphere and ensuring that customers receive the highest level of service.

Key Responsibilities:

  • Welcome and assist customers, addressing their needs and promoting products.
  • Support daily operations of the store, ensuring smooth functionality.
  • Foster a positive and energetic environment for both customers and team members.
  • Possess in-depth knowledge of products to effectively communicate features and benefits.
  • Handle cash transactions and maintain accurate financial records.
  • Promote ongoing sales and special offers to enhance customer engagement.
  • Deliver exceptional customer service to ensure satisfaction and loyalty.
  • Relay customer feedback and market trends to management.
  • Keep the store organized, clean, and visually appealing.
  • Assist in maintaining visual merchandising standards.
  • Adhere to company policies and procedures regarding retail operations.
  • Contribute to the safeguarding of company assets.

Qualifications:

  • Experience in retail sales is preferred.
  • Strong communication and time-management abilities.
  • Positive demeanor with a focus on customer satisfaction.
  • Physical capability to lift items weighing up to 40 pounds.
  • Basic proficiency in reading, writing, and mathematics.
  • Ability to stand and walk for extended periods.
  • Willingness to work a flexible schedule.

This job description outlines the essential duties and qualifications for the Sales Associate role. The position is ideal for individuals who thrive in a dynamic retail environment and are passionate about delivering excellent customer service.



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