Parts Sales Associate

6 days ago


Grand Rapids, Michigan, United States Tri-County Service Full time
Job Summary

We are seeking a highly motivated and customer-focused Parts Sales Associate to join our team at Tri-County Service. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling outdoor power equipment parts to customers.

Key Responsibilities:

  • Sell outdoor power equipment parts to customers, either in-person or over the phone.
  • Fulfill parts requests for our service technicians, including ordering parts as needed.
  • Participate in regular inventory checks to ensure accurate stock levels.
  • Provide a positive and welcoming experience for customers, responding promptly to their needs and concerns.
  • Manage customer feedback to improve our service and sales processes.
  • Respond to customer inquiries and requests for assistance in a timely and professional manner.
  • Prepare sales slips and contracts, process payments, and provide excellent customer service.
  • Receive and fulfill telephone orders for parts.
  • Maintain a clean and organized parts room and showroom, ensuring a positive shopping experience for customers.
  • Assist with other tasks as needed to support the sales team and overall business operations.

About Us:

Tri-County Service is a leading provider of lawn mower sales and service, dedicated to delivering exceptional customer experiences and building strong relationships with our community.



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