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Lead Patient Services Coordinator

2 months ago

Columbia, South Carolina, United States Boone Health Full time

Position Overview: Lead Front Office Administrator

Role Summary

The Lead Front Office Administrator is essential in managing patient interactions at our healthcare facility. This role encompasses overseeing patient check-in processes, scheduling appointments, maintaining financial records, and ensuring a seamless experience for patients visiting our office.

Key Responsibilities

  • Handle incoming calls and assist with patient triage effectively.
  • Perform receptionist duties with a focus on quality service.
  • Verify patient insurance details, provide education, and process payments.
  • Ensure accurate entry of charges and collaborate with the billing department.
  • Adhere to safety protocols and maintain vigilance at all times.
  • Undertake additional responsibilities as required.

Qualifications

  • High School Diploma or GED is mandatory.
  • No prior experience is necessary for this role.

Preferred Qualifications

  • An Associate Degree is desirable.
  • Less than 2 years of relevant experience is preferred.
  • Certification such as CHAA is advantageous.

Work Schedule

This position operates on a day shift basis.

Legal Statement

This job description outlines the primary responsibilities and qualifications expected of team members. It is not an exhaustive list but provides an overview of the role.

Boone Health is committed to equal employment opportunities.