Patient Service Representative
2 weeks ago
Job Summary
Serves as a lead for front office activity, directing patient flow processes at the physician office. Performs patient check-in and appointment scheduling as assigned. Supports Central Billing Office by maintaining patient financial records at the office. Provides closure to patient visits. May support the office as a switchboard operator as needed.
Key Responsibilities
- Handles telephone calls from patients, forwarding calls requiring triage.
- Performs receptionist duties.
- Verifies health insurance payment information and educates patients on applicable regulations. Collects payments and records data.
- Charge entry, including assigning diagnostic codes and entering all physician-related and clinic charges.
- Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
- Boone Health has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
- Performs other responsibilities as assigned.
Requirements
- High School Diploma or GED.
- No experience required.
Preferred Qualifications
- Associate Degree.
- < 2 Years' Experience.
- CHAA License/Certification.
Work Environment
Day Shift (United States of America).
Equal Opportunity Employer
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