Patient Service Coordinator

4 days ago


Columbia, South Carolina, United States Johns Hopkins University Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins University. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth day-to-day operations of our healthcare professionals.

Key Responsibilities
  • Schedule patients for medical examinations, consultations, and procedures, and relay important information to patients regarding preparation for these appointments.
  • Coordinate visits within the department or between multiple departments, and troubleshoot any issues that may arise.
  • Verify and enter pre-registration and insurance information into our computer system, and prepare daily printed schedules for designated areas.
  • Obtain and/or verify patient demographic data by phone or in person, and confirm appointments by telephone and/or mail.
  • Register patients for clinical appointments using our computerized database, and assist patients or family members with the completion of medical insurance forms.
  • Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance.
Requirements
  • High School Diploma or GED, and one year of work experience in a similar service-oriented industry.
  • Preferred qualifications include two years of college or equivalent work experience, understanding of changing reimbursement policies and third-party reimbursement, and knowledge of medical insurance coverage and medical terminology.


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