Patient Service Representative

4 weeks ago


Columbia, South Carolina, United States Boone Health Full time

Job Summary

Serves as a lead for front office activity at Boone Health, directing the patient flow process at the physician office. Performs patient check in and appointment scheduling as assigned. Supports Central Billing Office by maintaining patient financial records at the office. Provides closure to patient visit. May support office as switchboard operator as needed.

Key Responsibilities

  • Handles telephone calls from patients, forwarding calls needing triage.
  • Performs receptionist duties.
  • Verifies health insurance payment information and educates patients on applicable regulations. Collects payments and records data.
  • Charge entry, which includes assigning diagnostic codes and entering all physician-related and clinic charges.
  • Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
  • Boone Health has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
  • Performs other responsibilities as assigned.

Requirements

  • High School Diploma or GED.
  • No experience required.

Preferred Qualifications

  • Associate Degree.
  • < 2 Years' Experience.
  • CHAA License/Certification.

Work Environment

Day Shift (United States of America).

Equal Opportunity Employer



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