Patient Care Coordinator
2 months ago
About the Job
AEG Vision is seeking a skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in ensuring our patients receive exceptional service from the moment they walk in the door.
Duties and Responsibilities
- Provide a warm and welcoming greeting to patients, customers, and vendors
- Respond to telephone inquiries in a professional and timely manner
- Schedule appointments and gather patient and insurance information
- Verify and enter patient demographics into our electronic medical record (EMR) system
- Verify vision and medical insurance information and enter it into the EMR system
- Maintain a clear understanding of insurance plans and communicate insurance information to patients
- Pull schedules to ensure insurance eligibility prior to patient appointments and ensure files are complete
- Prepare insurance claims and run reports to ensure all charges are billed and filed
- Print and prepare forms for patient visits
- Collect and document all charges, co-pays, and payments into the EMR system
- Allocate balances to insurance as needed
- Maintain a clean workspace at all times
- Practice economy in the use of resources, equipment, and supplies
- Perform other duties as needed and assigned by manager
Requirements
- High school diploma or equivalent
- Basic computer literacy
- Strong organizational skills and attention to detail
- Strong communication skills (verbal and written)
- Must be able to maintain patient and practice confidentiality
Physical Demands
- This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office
Travel Requirements
Negligible
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