Key Account Strategist

3 weeks ago


Chicago, Illinois, United States InEvent Full time
About InEvent

InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the C-level suite and robust operational tools for analysts and managers.

Our Team

We are a remote event tech company with InEventers in over 13 different countries, speaking together more than 27 different languages. We are a global team with a shared Vision of growth and Values. We allow you to be yourself, and we encourage open communication.

Job Description

We are looking for experienced Account Managers who focus on long-term relationships with our customers whilst providing them with innovative solutions on how they can develop their events.

Responsibilities:

  • Negotiate and convert renewals and upsell deals within the existing client portfolio.
  • Ensure excellent product knowledge of all our products and new releases at all times.
  • Work with monthly, quarterly, and annual targets to ensure we hit our target upsell and ACV.
  • Work closely with both the Sales and Customer Success teams to ensure the client journey and touchpoints are smooth and beneficial for all parties.
  • Deliver exceptional customer service to address client needs efficiently.
  • Employ a consultative selling approach to understand and fulfill client requirements.
  • Utilize advanced communication skills to interact with clients at all decision-making levels.
  • Negotiate and close sales deals effectively.
  • Maintain and manage pipelines in CRM systems (experience with HubSpot or Pipedrive is a plus).
Requirements

We are looking for individuals with:

  • Advanced English proficiency.
  • Solid experience working in a B2B sales/account management role, where responsible for renewals and upselling, with key clients being SMEs and Enterprise.
  • Track record of hitting and exceeding monthly, quarterly, and annual targets.
  • Outstanding customer service and sales skills to ensure we respond efficiently to our client needs.
  • Experience with upselling and maximizing account revenue.
  • Advanced communication skills to comfortably and efficiently deal with clients at all decision-making levels.
  • A consultative selling and account management approach.
  • Excellent negotiation and closing skills.
  • Experience of working with and managing pipelines in a CRM - HubSpot or Pipedrive experience is a plus.
  • Experience working in the Events Industry is a plus.
Perks

We offer:

  • Health Insurance.
  • 401k.
  • Paid Time Off (PTO).
  • Language Learning Programs.
  • Annual Summits.
  • Birthday Gift and Work Anniversary Gifts.
Contract

This is a Permanent, Full-time position (40h per week), on an Independent Contractor status.



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