Senior Operations Director

5 days ago


Fort Worth, Texas, United States WESCO International Full time
Job Summary

We are seeking a highly experienced Senior Operations Manager to lead our distribution center operations. As a key member of our team, you will be responsible for managing multiple priorities in a fast-paced environment, leading a diverse team of operations professionals, and ensuring exceptional customer service.

Key Responsibilities
  • Manage all aspects of the distribution center, including accurate and timely order fulfillment, receiving, and shipping.
  • Oversee working capital, inventory, and quality management systems to maintain and improve service quality.
  • Manage and develop a team of operations professionals, including hiring, training, and performance management.
  • Ensure compliance with policies, procedures, and audit standards, including internal controls and ISO.
  • Manage expense-based profit and loss statements to plan and drive efficiencies within the facility using LEAN methodologies.
  • Maintain facility tour-ready standards and ensure preventative maintenance on equipment and infrastructure.
  • Work with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
  • Collaborate with other support departments, including Accounts Payable, Accounts Receivable, Human Resources, and Finance.
Requirements
  • High School Degree or Equivalent required; Bachelor's Degree preferred.
  • 7+ years' operations experience, specifically in distribution center facilities preferred.
  • Knowledge of Microsoft applications, including Excel, Word, Teams, and PowerPoint.
  • Experience managing a group or team of individual contributors and/or indirectly supervising support staff.
  • Ability to effectively communicate in both group and individual settings.
  • Capable of handling multiple priorities with a high sense of urgency.


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