Inbound Customer Support Agent
3 days ago
In this role, you will be responsible for handling inbound customer inquiries, troubleshooting technical issues, and assisting customers with products and services. You will also need to follow established processes and procedures to ensure efficient and effective resolution of customer issues.
Key Responsibilities- Handle inbound and outbound customer contacts in a professional and courteous manner
- Listen to customers, understand their needs, and provide solutions to their problems
- Utilize computer systems and technology to complete account management tasks and document customer interactions
- High school diploma or equivalent required
- Experience with data-entry and computer software applications preferred
- Excellent communication and interpersonal skills required
- Competitive hourly rate: $11.10 - $16.10
- A comprehensive benefits package
- Ongoing training and development opportunities
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Inbound Contact Center Agent
3 days ago
Savannah, Georgia, United States Mass Markets Full timeJob Description:Mass Markets is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer experiences through timely and professional support. You will ensure first call resolution through effective communication and problem-solving skills.Duties and...
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Inbound Customer Support Specialist
2 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the Job:">We are seeking a highly skilled Inbound Customer Support Specialist to join our team. As a key member of our contact center, you will be responsible for handling inbound calls, chats, or emails from customers, providing solutions to their queries and concerns.Your Key Responsibilities:Provide exceptional customer service through inbound...
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Customer Service Agent
3 days ago
Savannah, Georgia, United States Mass Markets Full timeMass Markets - JobID: 41444 [Call Center Representative]Compensation: $35,000 per annum.The role of a Customer Service Agent at Mass Markets involves handling inbound and outbound contacts in a courteous, timely, and professional manner. This includes ensuring first call resolution through problem-solving and effective call handling. The agent may also need...
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Customer Service Agent
3 days ago
Savannah, Georgia, United States Mass Markets Full timeAt Mass Markets, we're seeking a skilled Customer Service Agent to join our team. This role involves handling inbound and outbound calls in a professional and courteous manner. Your goal will be to resolve customer issues efficiently and effectively, ensuring first call resolution and providing excellent service.About the RoleWe are looking for an...
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Sales and Support Agent
3 days ago
Savannah, Georgia, United States Mass Markets Full timeSales and Support Agent• Handle inbound and outbound contacts in a courteous, timely, and professional manner to ensure first call resolution through effective problem-solving and call handling.• Coordinate with other departments to resolve issues as applicable and accurately document and process customer claims in appropriate systems.• Ensure that all...
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Customer Service Representative
2 weeks ago
Savannah, Georgia, United States MCI Military Recruitment Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Call Center Agent. In this role, you will be responsible for providing exceptional service to our clients through inbound and outbound calls, emails, and other communication channels.
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Savannah, Georgia, United States MCI Careers Full timePhone Support Agent Job DescriptionWe are seeking a highly skilled Phone Support Agent to join our team at MCI Careers. In this role, you will provide exceptional support to our clients via phone, resolving their issues promptly and efficiently.Key Responsibilities:Handle inbound and outbound phone calls in a professional and courteous mannerAnalyze customer...
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Customer Support Specialist
2 days ago
Savannah, Georgia, United States Mass Markets Full timeJob OverviewMass Markets is seeking a highly skilled Customer Support Specialist to join their team. As a Customer Service Agent at Mass Markets, you'll be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Key Responsibilities:Ensure first call resolution through problems solving and effective call...
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Inbound Sales Specialist
4 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the OpportunityMCI Careers is seeking an experienced Inbound Sales Specialist to join our team. As an Inbound Sales Specialist, you will be responsible for handling inbound calls, responding to customer inquiries, and making sales pitches to customers in a timely and professional manner.The ideal candidate will have excellent communication and...
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Inbound Contact Specialist
3 days ago
Savannah, Georgia, United States Mass Markets Full timeAt Mass Markets, we are committed to providing exceptional customer service. As an Inbound Contact Specialist, you will play a critical role in ensuring that our customers receive the support they need in a timely and professional manner.This role involves handling inbound contacts and resolving customer complaints in a courteous and efficient manner. You...
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Sales and Support Associate
3 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the JobOur company is looking for a highly skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service through inbound and outbound calls.You will work closely with our team to ensure that customers receive timely and effective...
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Inbound Outbound Support Specialist
2 days ago
Savannah, Georgia, United States Mass Markets Full timeJoin Our Team:Are you a customer-focused individual who is passionate about delivering exceptional service? Do you thrive in a fast-paced environment and enjoy working collaboratively with others? If so, we encourage you to apply for this exciting opportunity to become a part of our customer service team at Mass Markets!About the Role:In this role, you will...
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Call Center Representative
2 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the Job:This part-time Customer Experience Associate role offers an exciting opportunity to join our team and make a real difference in the lives of our customers. As a key member of our contact center team, you will be responsible for handling inbound customer inquiries, troubleshooting technical issues, and providing exceptional service to our...
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Inbound Sales Associate
2 days ago
Savannah, Georgia, United States MCI Careers Full timeJoin Our TeamMCI Careers is a rapidly growing company that provides business process outsourcing services to clients across various industries. We're seeking an Inbound Sales Associate to join our team and help us deliver exceptional customer experiences. As an Inbound Sales Associate, you will be responsible for handling customer inquiries, resolving...
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Savannah, Georgia, United States MCI Military Recruitment Full timeAbout the RoleAre you passionate about delivering exceptional customer experiences? We are seeking a skilled Customer Experience Agent to join our team at MCI Military Recruitment. In this role, you will be responsible for handling inbound inquiries, troubleshooting technical issues, and providing quality products and services to our customers.Key...
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Inbound Customer Service Agent
3 days ago
Savannah, Georgia, United States MCI Careers Full timeJob SummaryWe're seeking a talented and enthusiastic Customer Service Representative to join our team. As a key member of our contact center team, you will be responsible for delivering exceptional customer service and resolving customer issues in a timely and professional manner.We offer a competitive salary range of $11.10 - $16.10 per hour, plus...
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Bilingual Financial Services Agent
2 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout Our TeamWe are a dynamic team of professionals dedicated to delivering exceptional customer experiences. As a Bilingual Financial Services Agent, you will play a critical role in supporting our commercial and public sector clients.In this role, you will be responsible for handling inbound customer calls, resolving issues, and providing best-in-class...
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Inbound and Outbound Support Agent
3 weeks ago
Savannah, Georgia, United States Mass Markets Full timeWe are seeking a highly skilled Call Center Representative to join our team at Mass Markets. With a competitive salary of $48,000 - $65,000 per year, this role offers a unique opportunity for career growth and development. As a Call Center Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and...
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Customer Care Agent
3 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the PositionWe are seeking a highly skilled and customer-focused Customer Care Agent to join our team. As a Customer Care Agent, you will be responsible for providing exceptional support to our clients through various communication channels, including phone, email, and chat.Job SummaryThe ideal candidate will have excellent problem-solving skills, a...
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Telecom Customer Service Representative
3 days ago
Savannah, Georgia, United States Mass Markets Full timeMass Markets is a leading provider of telecommunications services, and we are currently seeking an Entry-Level Telecom Customer Care Agent. As a key member of our team, you will be responsible for handling inbound and outbound contacts in a professional manner. This includes listening to customers, understanding their needs, and resolving customer issues in...