Parking Ambassador
23 hours ago
Job Summary:
The Parking Ambassador is a key member of the Oak View Group team, responsible for providing exceptional customer service to guests and employees at our venue. This role requires a high level of physical activity, including standing, walking, and climbing stairs, and the ability to work in a fast-paced environment.
Responsibilities:
- Provide World Class Service to all guests, ensuring a positive first impression and exceeding their expectations.
- Monitor parking lots for safety and security, ensuring the well-being of guests and employees.
- Provide directions and venue information to guests, ensuring they have a seamless experience.
- Direct guests and employees to available parking spaces, maximizing the efficiency of our parking operations.
- Respond promptly and professionally to all comments and complaints, resolving issues in a timely manner.
- Maintain a neat and clean appearance during all scheduled shifts, representing the Oak View Group in a positive light.
- Control and monitor entry to parking lots, ensuring only authorized personnel and guests have access.
Qualifications:
- Prior parking experience is strongly preferred, but not required.
- Excellent customer service and technology handling skills are essential for this role.
- Must be polite, friendly, and possess excellent interpersonal skills, with the ability to interact with guests and employees in a professional manner.
- Ability to multi-task and work in a fast-paced environment, with a high level of physical stamina to stand for long periods and walk long distances.
- Must have reliable transportation and be able to work various hours, including nights and weekends.
- Ability to work outdoors in extreme heat and weather conditions, with excellent communication skills and the ability to lift up to 25 pounds.
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