Concierge (Full-Time) - Hotel Ambassador

7 days ago


Austin, Texas, United States AT&T Hotel & Conference Center Full time
Job Summary

We are seeking a highly skilled and experienced Concierge to join our team at the AT&T Hotel & Conference Center. As a Concierge, you will be responsible for providing exceptional guest services, ensuring a seamless and memorable experience for our visitors.

Key Responsibilities
  • Provide personalized assistance and information to guests, including directions, recommendations, and reservations.
  • Develop and maintain relationships with local businesses and partners to enhance the guest experience.
  • Stay up-to-date on local events, attractions, and services to provide expert recommendations.
  • Assist with luggage retrieval and storage, and coordinate with the Guest Services team as needed.
  • Maintain a clean and organized workspace, and adhere to hotel standards and policies.
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Collaborate with other departments to ensure a seamless guest experience, including room assignments, dining reservations, and special requests.
  • Participate in ongoing training and development to stay current on hotel services, amenities, and policies.
Requirements
  • High school diploma or equivalent required; previous hotel concierge experience an asset.
  • Strong knowledge of the local area, including restaurants, attractions, and services.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
  • Computer literacy in Microsoft Windows applications required.
  • Driver's license required.
Benefits
  • Paid vacation days (after 90 days of employment).
  • Annual merit increases.
  • 11 paid holidays (after 90 days of employment).
  • Ride the bus for free.
  • Free daily shift meals.
  • Lockers and locker rooms with showers.
  • Discounted monthly UT garage parking.
  • Discount gift shop offerings.
  • Referral bonus.


  • Austin, Texas, United States AT&T Hotel & Conference Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Concierge to join our team at the AT&T Hotel & Conference Center. As a Concierge, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide information on hotel amenities and services, including...


  • Austin, Texas, United States Compass Group Careers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Concierge to join our team at Compass Group Careers. As a Concierge, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Check guests in and out of the hotel, ensuring accurate and efficient processing of...


  • Austin, Texas, United States Four Seasons Full time

    **Job Summary**We are seeking a highly skilled and experienced Concierge to join our team at Four Seasons. As a Concierge, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Assist guests with check-in and check-out procedures, ensuring a smooth and...

  • Concierge Ambassador

    2 weeks ago


    Austin, Texas, United States Associa Full time

    Position OverviewWe are seeking a dedicated Concierge to serve as the face of Associa, providing exceptional customer service to our guests. If you have a passion for assisting others and ensuring a memorable experience, this role is ideal for you.Key ResponsibilitiesWarmly welcome guests and cater to their needsManage administrative tasks to support our...

  • Concierge Ambassador

    2 weeks ago


    Austin, Texas, United States Lifespace Communities Full time

    Concierge Position at Lifespace CommunitiesAbout the Organization:Lifespace Communities is a leading provider of non-profit retirement communities, dedicated to empowering individuals to live their aspirations. With a strong commitment to excellence, Lifespace continues to grow and offer new opportunities for team members.Job Responsibilities:Welcome...


  • Austin, Texas, United States El Cosmico Full time

    About El CosmicoEl Cosmico is a boutique hospitality company that operates a portfolio of unique and eclectic properties, including the iconic Austin Motel. Our mission is to provide a welcoming and inspiring experience for our guests, while also fostering a sense of community and connection among our team members.Job SummaryWe are seeking a highly motivated...


  • Austin, Texas, United States Pathfinder Hospitality Full time

    About UsAt Pathfinder Hospitality, we pride ourselves on delivering exceptional customer experiences that exceed our guests' expectations. Our commitment to platinum service is rooted in our core values, which guide every interaction and decision we make.Culture and ValuesWe believe in creating a work environment that fosters collaboration, empowerment, and...


  • Austin, Texas, United States Radisson Hotel Austin - University Full time

    Job Summary:The Hotel Maintenance Engineer will be responsible for ensuring the overall maintenance and upkeep of the hotel's facilities, including guest rooms, public areas, and mechanical equipment. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently with minimal supervision.Key...


  • Austin, Texas, United States Sentral Full time

    About SentralSentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind...


  • Austin, Texas, United States Radisson Hotel Austin - University Full time

    Job Summary:The Hotel Maintenance Engineer will be responsible for ensuring the overall maintenance and upkeep of the hotel's facilities, including guest rooms, public areas, and mechanical equipment. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently with minimal supervision.Key...


  • Austin, Texas, United States Pathfinder Development Full time

    Job SummaryThe Executive Director of Hospitality will be a visionary leader with integrity and passion to empower our hotel team. This person will be an organized, strategic thinker prepared with knowledge of all hotel departments and will be ready to drive our positive culture forward.Key ResponsibilitiesProvide exceptional customer service to guests at all...


  • Austin, Texas, United States Omni Hotels & Resorts Full time

    Job SummaryOmni Hotels & Resorts is seeking a highly skilled and customer-focused individual to join our team as a Greeter at the beautiful Barton Creek Country Club. As a Greeter, you will be the first point of contact for our guests and members, providing a warm and welcoming experience that sets the tone for their stay.ResponsibilitiesProvide exceptional...


  • Austin, Texas, United States AT&T Hotel & Conference Center Full time

    Job OverviewWe are seeking a dedicated Reservations Agent for our AT&T Hotel's Reservations Team.**Please scroll to the end of the job overview for the application link with Compass Group.**Key Responsibilities:The Reservations Agent is responsible for managing all incoming reservation inquiries, ensuring exceptional customer service. This role involves...


  • Austin, Texas, United States Community Concierge Services LLC Full time

    Job OverviewCommunity Concierge Services LLC is seeking a reliable and physically capable individual to join our team as a nighttime sanitation specialist. This part-time position involves collecting trash and recyclables from residential properties in the North Austin area.ResponsibilitiesCollect and transport trash and recyclables from residential...


  • Austin, Texas, United States Pathfinder Development Full time

    About Pathfinder Hospitality: Pathfinder Hospitality is a premier hotel management organization dedicated to providing exceptional service to our guests, team members, and partners. We believe in creating an enjoyable work environment that mirrors the delightful experiences we offer our guests. Our guiding principle is to treat others as they would never...


  • Austin, Texas, United States Aimbridge Hospitality Full time

    Job SummaryThe General Manager is a polished, well-spoken, and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support, supervision, and guidance to their management team and front-line associates.Key Responsibilities:Ensure...


  • Austin, Texas, United States Bunkhouse Full time

    Job Summary:Hotel Magdalena is seeking a Part-Time Night Auditor to deliver exceptional guest experiences during overnight hours. As a key member of our team, you will be responsible for maintaining the highest standards of customer service, while also performing accounting and front office duties.Key Responsibilities:Provide exceptional guest service,...


  • Austin, Texas, United States HYATT Hotels Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Hotel Manager to join our team at HYATT Hotels. As a key member of our leadership team, you will be responsible for overseeing the overall strategy, performance, and profitability of our properties.Key ResponsibilitiesLeadership and ManagementLead a diverse team of professionals to...

  • Sales Ambassador

    15 hours ago


    Austin, Texas, United States gorjana Full time

    About This Role:We are seeking a highly motivated and fashion-forward Sales Ambassador to join our team at Gorjana. As a Sales Ambassador, you will be responsible for creating an exceptional shopping experience for our customers, showcasing our brand's unique style and expertise.Key Responsibilities:Customer Experience: Provide personalized service to...


  • Austin, Texas, United States Versiti Inc. Full time

    Job Title: Marketing Student Ambassador**Job Summary:**We are seeking a highly motivated and detail-oriented Marketing Student Ambassador to join our team at Versiti Inc. as a Field Marketing Student Worker. The successful candidate will be responsible for implementing local marketing initiatives and attending recruitment and outreach events to enable donor...