Hotel Maintenance Associate

2 weeks ago


Austin, Texas, United States Pathfinder Development Full time

About Pathfinder Hospitality:

Pathfinder Hospitality is a premier hotel management organization dedicated to providing exceptional service to our guests, team members, and partners. We believe in creating an enjoyable work environment that mirrors the delightful experiences we offer our guests. Our guiding principle is to treat others as they would never expect to be treated.

Position Overview:

We are in search of a motivated and ambitious individual to join our team as a Houseman. This role is crucial in representing our brand and ensuring that our guests receive the highest level of service during their stay.

Key Responsibilities:

  • Maintain flexible availability for shifts, including mornings, evenings, weekends, and holidays.
  • Ensure hotel corridors are clean, organized, and polished to perfection.
  • Collaborate with the Executive Housekeeper to uphold cleanliness standards established by our brand.
  • Act as a Pathfinder ambassador by greeting guests, anticipating their needs, and delivering outstanding service.
  • Report maintenance issues promptly to the appropriate department head.
  • Engage in additional projects as needed to maintain hotel cleanliness and guest satisfaction.
  • Work efficiently without compromising quality and integrity.
  • Prepare meeting rooms according to specifications.
  • Assist with laundry duties, including folding linens and terry.
  • Support breakfast service by retrieving supplies and maintaining cleanliness in the breakfast area.
  • Conduct regular cleaning of public areas, including trash disposal and maintenance of ice machines.
  • Keep outdoor areas, such as parking lots and sidewalks, free of debris.
  • Ensure the front desk area is clean during low-traffic times.
  • Restock housekeeping supplies as needed.
  • Assist in training new team members.
  • Adhere to safety standards to maintain a secure environment for guests and staff.
  • Regularly clean and maintain equipment, reporting any necessary repairs.
  • Handle lost-and-found items according to company policy.
  • Follow proper chemical handling procedures and complete necessary training.
  • Maintain confidentiality and security of guest information.
  • Promote energy conservation practices.
  • Communicate effectively with guests and team members, addressing any complaints professionally.
  • Foster teamwork and positive morale among associates.
  • Complete daily and weekly cleaning schedules as assigned.
  • Adhere to the attendance policy and participate in team meetings.

Company Benefits:

At Pathfinder Hospitality, we pride ourselves on our vibrant company culture and diverse career paths. We offer a comprehensive benefits package, including paid time off, medical plans, retirement savings with employer matching, and extensive professional development opportunities. Our commitment to our employees is reflected in our wellness programs and unique perks.

Join us in creating memorable experiences for our guests while enjoying a fulfilling career in hospitality.



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