Financial Operations Manager
6 days ago
Job Summary:
The Financial Operations Manager is responsible for providing leadership in the financial area of the hotel by supplying management with financial reporting and review of hotel operations. This role focuses on the day-to-day accounting processes of the business, maintaining accurate financial reporting, ensuring acceptable levels of internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.
Key Responsibilities:
- Effectively manage the day-to-day preparation of the daily revenue report by ensuring all department heads perform the duties and responsibilities assigned to them as described in Highgate Hotels Operating Procedures.
- Record, or ensure your associates, record financial transactions per GAAP and as outlined in Highgate Hotels Operating Procedures.
- Record Daily Cash transactions and manage the bank deposit and cash reconciliation process.
- Manage the Hotel Accounts Receivable Process:
- Determine credit worthiness of clients
- Coordinate with the Hotel Sales team to ensure accuracy of billing.
- Communicate and send invoices to clients and answer/respond to questions they may have and, if errors occur, adjust invoices as appropriate in order to collect funds from hotel guests/clients.
- Manage the hotel Accounts Payable Process:
- Review and prepare invoices for processing
- Review and ensure compliance to Highgate Purchase Order Policy.
- Report internally on compliance issues.
- Recommend payments to hotel DOF/Controller and manage payment process once approved.
- Effectively reconcile the hotel balance sheet with supporting documentations.
- Perform semi-annual internal audit checks to ensure compliance with operating procedures and document/implement corrective action.
- Prepare and file all regulatory tax filings of the hotel, or in the event the hotel uses an outside firm, coordinate with the outside firm and review their work for accuracy.
- Hire, train, supervise and develop staff, including coaching, counseling and discipline as applicable.
- Continually focus on training and development programs for any Accounting associates to cultivate the "brightest" and "best" talent within the industry.
- Ensure implementation and completion of all Accounting Key Competencies, both management and hourly.
- Maintain compliance with Highgate Hotels' standards and regulations to ensure safe and efficient operation of the hotel.
Qualifications:
- College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment
- Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
- Accounts Receivable and Payroll experience is preferred
- Flexible and long hours sometimes required, especially during the last and first few days of the month
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask, prioritize departmental functions to meet deadlines, and be organized.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
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