Retail Operations Supervisor

2 weeks ago


Champaign, Illinois, United States Circle K Full time

Location: Retail Environment

Availability: Flexible Shifts Required

KEY RESPONSIBILITIES:

  • Act as the acting manager in the absence of the Site Manager.
  • Oversee inventory management and ensure proper stock levels.
  • Deliver effective training programs for new team members.
  • Guide staff on opening and closing procedures and proper operational techniques.
  • Implement and train team members on sales strategies.
  • Respond to communications in a professional and timely manner.
  • Develop and manage an efficient work schedule.
  • Possess comprehensive knowledge of operational systems.
  • Maintain cleanliness and functionality of equipment.
  • Assist the Site Manager in conducting team meetings.
  • Support training initiatives for supervisory roles.
  • Monitor team performance and identify training needs.
  • Complete daily operational reports.

REQUIRED QUALIFICATIONS:

  • High school diploma with 6 months to 1 year of experience in retail and management preferred.
  • Strong leadership and communication abilities.
  • Experience in team development and motivation.
  • Exceptional customer service and sales skills.
  • Ability to anticipate and meet customer needs.
  • Proficient in computer applications.
  • Demonstrated strong work ethic and professionalism.

EXPERIENCE:

Minimum of three years in retail, with at least one year in a supervisory or management capacity. Candidates with experience in large retail environments or service industries are encouraged to apply.

PHYSICAL REQUIREMENTS:

This role requires the ability to perform essential job functions, including:

  • Frequent standing and walking throughout the workday.
  • Manual dexterity and ability to reach with arms and hands.
  • Climbing, balancing, stopping, crouching, and kneeling.
  • Working in various weather conditions.
  • Lifting and moving objects up to 25 lbs regularly and occasionally up to 50 lbs.

WORK ENVIRONMENT:

This position operates in an outdoor retail setting. The noise level may vary, and adherence to safety protocols is essential. Personal Protective Equipment (PPE) may be required.

SUPERVISION:

Team members should be capable of working independently with minimal oversight.

BENEFITS:

  • Competitive salary with commission potential.
  • Paid time off.
  • Comprehensive medical, dental, and vision insurance.
  • 401(K) plan with company matching.
  • Tuition assistance programs.
  • Complimentary employee service membership.

Circle K is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities and requirements.



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