Field Operations Supervisor for Region 6

2 weeks ago

Champaign, Illinois, United States State of Illinois Full time

Agency:
Department of Public Health

Office:
Health Care Regulation

Division:
Long Term Care Field Operations

Salary:
Anticipated Starting Salary $9,167 a month; Full Range $9,167 - $10,417 a month

Job Type:
Salaried

County:
Champaign

Number of Vacancies: 1

Plan/BU:
None

As a State of Illinois Employee, you will receive a comprehensive benefits package that includes:

- Flexible and hybrid work schedules available in various program areas (when applicable and dependent on position)
- Competitive Group Insurance benefits including health, life, dental, and vision plans.
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program – voluntary supplemental retirement plan
- Optional pre-tax programs - Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- 10-25 days of paid vacation time annually (10 days for the first year of state employment)
- 12 paid sick days annually which carry over year to year
- 3 paid personal business days per calendar year (pro-rated based on start date)
- 13-14 paid holidays per year
- 12 weeks of paid parental leave
- Employee Assistance Program and/or mental health resources

These are just a few of the many advantages available to all State employees.

A RESUME IS REQUIRED FOR THIS JOB POSTING*Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. The Department of Public Health must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b, or any other document in lieu of a Resume or CV.

Agency Marketing Statement


The Illinois Department of Public Health (IDPH) is responsible for overseeing communities within Illinois to achieve and maintain optimal health and safety.

With an annual budget exceeding $2 billion in state and federal funds, 6 regional offices, 3 laboratories, and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through prevention, health promotion, regulation, and control of disease and injury.

Position Overview


The Illinois Department of Public Health is seeking a highly motivated individual to serve as Field Operations Supervisor for Region 6.

This individual will oversee and manage all field operations within Region 6, located in Northern Illinois, including licensure, federal, and complaint surveys of long-term care facilities.

The Field Operations Supervisor is responsible for preparing and reviewing performance data, as well as developing strategies for performance improvement which may include managing staffing levels and training needs.

Job Responsibilities

  • Administers the implementation of the state licensure and federal certification survey process for long-term care facilities within Region 6.
  • Establishes long-term care survey schedules and ensures that survey activities comply with state and federal mandates.
  • Oversees all employees engaged in conducting State licensure surveys, federal certification surveys, and complaint surveys.
  • Travels to evaluate and supervise staff during on-site surveys.
  • Directs, coordinates, and reviews the long-term care activities of field supervisors, ensuring that policies and procedures are consistent across work units and aligned with the directives of the Division Chief and the Assistant Division Chief.
  • In collaboration with the Training and Technical Division, coordinates and implements all training and standardization activities for regional survey staff.
  • Travels to assess staff to determine individual training needs.
  • Implements uniformity in the application of survey policies and procedures.

Serves as full-line supervisor:

  • Assigns and reviews work.
  • Provides guidance and training to assigned staff.
  • Counsels staff regarding work performance.
  • Reassigns staff to meet day-to-day operational needs.
  • Establishes annual goals and objectives.
  • Approves time off.
  • Adjusts first-level grievances.
  • Effectively recommends and imposes discipline up to and including discharge.
  • Prepares and signs performance evaluations.
  • Determines and recommends staffing needs.
  • Serves as the Department liaison with the long-term care provider industry, the public, other state agencies, and federal officials regarding survey activities.
  • Develops and implements policies and procedures for field operations.
  • Assists the Division Chief and Assistant Division Chief in developing state-wide long-term care program policies and procedures.
  • Drafts recommended revisions to rules and regulations.
  • Develops survey documents, standard operating procedures, and forms in conjunction with the Training and Technical Division.
  • Meets and discusses the long-term care survey process with internal and external stakeholders.
  • Travels to attend conferences, meetings, and presentations.
  • Leads discussions on long-term care regulation in Illinois.
  • Provides technical assistance to external stakeholders on the survey process.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications

Requires knowledge, skills, and mental development equivalent to completion of four years of college.
Requires prior experience equivalent to four years of progressively responsible administrative experience in Public Health related programs.

Preferred Qualifications

Four or more years of progressively responsible administrative experience in Medicare/Medicaid related programs.
Certified by the Centers for Medicare & Medicaid as having passed the Surveyor Minimum Qualifications Test (SMQT).
Four or more years of knowledge of state and federal regulations related to long-term care facilities.
Three or more years of supervisory experience.
Two years of experience establishing, maintaining, and improving cooperative working relationships with various stakeholders.
Two years of experience drafting, reviewing, and implementing policies and procedures.
Two years of experience with business communication with other agencies.
Two years of experience in Word, Excel, PowerPoint, and Smart sheets.

Conditions of Employment

Requires ability to travel in the performance of duties.
Requires appropriate, valid driver's license.

Work Hours:
Monday - Friday 8:30am - 5:00pm

Agency Contact:

Posting Group:
Leadership & Management; Health Services

Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position.

As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor ("OEIG") or may be subject to a fine.

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