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Retail Merchandising Team Leader

2 months ago

Champaign, Illinois, United States Mondelēz International Full time

Position Overview

Are You Prepared to Drive Success at Mondelēz International?

Contribute to Our Vision of Leading the Future of Snacking with Pride.

As a Field Sales Merchandising Supervisor, you will oversee a team of sales representatives in the field, ensuring the effective implementation of sales strategies and the attainment of annual performance metrics and objectives for your designated region. Collaboration with cross-functional teams will be essential to achieve activation goals and to report on key performance indicators (KPIs).

Your Contributions

In this role, you will:

Lead, develop, and inspire your team while partnering with the sales training team to ensure comprehensive training delivery. Formulate and oversee an annual business plan aimed at achieving channel revenue KPIs and targets, providing necessary reporting. Cultivate strong customer relationships that enable exceptional execution of our product categories. Collaborate with key stakeholders, including account management, category teams, activation teams, and customer finance, to optimize returns in your area. Deeply understand category insights and coach your team on utilizing category tools to engage and influence customers effectively.

What You Bring

You will demonstrate a commitment to advancing your career and possess the following qualifications:

Familiarity with market dynamics and distribution channels relevant to Mondelēz International. Proven experience in sales. Strong organizational and analytical capabilities. Excellent communication and interpersonal skills. Solid understanding of sales and negotiation techniques. Attention to detail and persistence.

Desired Skills

A successful candidate for the Retail Merchandising Supervisor role should excel in the following areas:

Actively engaging in the recruitment process for new team members through interviews. Overseeing the hiring process for Sales Service Representatives (SSRs). Ensuring new SSRs undergo a standardized onboarding and training process within set timelines. Providing on-the-job coaching and continuous development opportunities for SSRs. Utilizing performance management techniques to address and improve work practices among direct reports. Communicating priorities to the sales team and assisting SSRs in managing their time effectively. Ensuring all merchandising initiatives are executed correctly at the store level to support the merchandising strategy. Conducting annual performance evaluations for all direct reports. Timely approval of leave requests and communication with affected employees. Understanding employee benefits eligibility for both full-time and part-time staff. Collaborating with District Managers to uphold merchandising standards.

Key Competencies

Conflict Resolution: Ability to identify and manage conflicts, fostering resolutions. Direct Report Engagement: Providing constructive feedback to enhance skill development and performance. Customer Orientation: Employing business strategies that exceed customer expectations. Team Development: Encouraging individual growth through daily coaching and mentorship. Diversity Management: Recognizing and leveraging the strengths of a diverse team. Effective Communication: Skilled in engaging with a wide range of employees and store personnel. Active Listening: Committing to understanding before making decisions. Motivational Leadership: Inspiring team members to exceed their potential. Strategic Planning: Developing initiatives that align with organizational goals while maintaining efficiency. People Assessment: Understanding employees beyond their performance metrics. Team Building: Fostering a collaborative environment through coaching and motivation.

Requirements

Bachelor's Degree. Must be at least 18 years old and possess a valid driver's license. Flexibility in work schedule, including availability on weekends and holidays as needed. Previous experience in Retail, Sales, or Customer Service is advantageous. Successful completion of drug testing, motor vehicle record checks, and background checks. Capability to perform physically demanding tasks in a fast-paced environment, including lifting and carrying items as specified. Proficiency in computer applications (Microsoft Office, Internet, mobile devices).

Important Note

Mondelēz International is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Business Unit Overview

The United States represents the largest market within the Mondelēz International portfolio, with a significant workforce and manufacturing presence. Here, we produce beloved snack products to meet consumer needs effectively. Our corporate offices, sales, manufacturing, and distribution centers are strategically located to ensure our iconic brands are readily available to consumers nationwide.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants requiring accommodation to participate in the job application process may contact for assistance.

Job Type

Regular Field Sales Sales