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Retail Merchandising Lead

2 months ago

Champaign, Illinois, United States Mondelēz International Full time

Position Overview

Are You Prepared to Drive Success at Mondelēz International?

Embrace Our Mission to Shape the Future of Snacking. Create It with Pride.

As a Retail Merchandising Lead, you will oversee a team of field sales representatives to ensure the execution of the sales strategy and the attainment of annual KPIs and objectives for a designated region. You will collaborate closely with cross-functional teams to facilitate activation and provide comprehensive reporting against KPIs.

Key Responsibilities

Your role will include:

Leading, developing, and inspiring the team while partnering with the sales capability team to deliver effective training Formulating and managing an annual business unit strategy to achieve agreed channel revenue KPIs and targets, along with necessary reporting Cultivating strong customer business relationships that enable exceptional execution of our product categories Collaborating with key stakeholders, including the account team, category management, activation team, sales capability, and customer finance, to optimize returns across your area Gaining a deep understanding of category insights and coaching the team in utilizing category tools to engage and influence customers for informed decision-making that drives category growth and fulfills our annual objectives

Qualifications

We seek individuals who are eager to advance their careers and possess the following qualifications:

Familiarity with market dynamics and routes-to-market relevant to Mondelēz International Proven experience in sales Strong organizational and analytical capabilities Excellent communication and interpersonal skills Comprehensive understanding of sales and negotiation processes Attention to detail and perseverance

Desired Skills

A successful Retail Merchandising Lead should excel in the following areas:

Actively participating in the recruitment process for new hires through interviews Overseeing the selection process for all new Sales Service Representatives (SSRs) Ensuring new SSRs undergo a standardized onboarding and training process within set timelines Providing on-the-job coaching and continuous development for SSRs Utilizing performance management to address substandard work practices among direct reports Communicating sales priorities and assisting SSRs in prioritizing their tasks effectively Ensuring all merchandising activities are executed properly at the store level to support the merchandising strategy Conducting annual performance evaluations for all direct reports Timely approval of leave requests and communication with affected employees Understanding employee benefits for both full-time and part-time staff Collaborating with District Managers to uphold merchandising standards

Core Competencies

Conflict Resolution: Ability to identify and manage conflicts, diffusing situations and creating acceptable resolutions Direct Report Engagement: Providing open and constructive feedback to aid in skill development and performance improvement Customer Orientation: Employing sales strategies that exceed customer expectations and assist them in executing effective business strategies Development of Team Members: Encouraging individual growth through daily coaching routines Diversity Management: Recognizing and valuing the diverse backgrounds of team members Effective Communication: Skilled in engaging with a wide range of employees and store personnel Active Listening: Ensuring a comprehensive understanding before making decisions Inspiring Others: Utilizing various methods to motivate direct reports Strategic Planning: Developing strategies that align with organizational goals while maintaining operational efficiency Understanding Team Dynamics: Taking the time to understand employees beyond their performance metrics Team Building: Employing coaching techniques to foster a sense of teamwork

Additional Requirements

Bachelor's Degree Must be at least 18 years old and possess a valid driver's license Flexibility in work schedule, including availability on weekends and holidays as needed Previous experience in Retail, Sales, and/or Customer Service is advantageous Successful completion of drug tests, MVR checks, and background checks Ability to perform physically demanding tasks in a fast-paced environment while adhering to safety protocols Proficiency in computer applications (Microsoft Office, Internet, mobile devices)

Important Note

Mondelēz International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Business Unit Overview

The United States represents the largest market within the Mondelēz International family, with a significant employee and manufacturing presence. Here, we produce beloved household favorites to provide consumers with the right snack at the right moment, made the right way. Our corporate offices, sales, manufacturing, and distribution facilities are strategically located to ensure our iconic brands are readily available to consumers nationwide.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants requiring accommodation to participate in the job application process may contact for assistance.

Job Type

Regular Field Sales Sales