Customer Service Liaison

2 weeks ago


Irvine, California, United States Western Alliance Bank Full time

Job Summary

The Customer Service Representative at Western Alliance Bank will handle customer inquiries about our products. These inquiries come from a variety of lead sources and are the result of both inbound and outbound efforts.

Key Responsibilities

  • Respond to customer inquiries in a timely and professional manner
  • Provide product information and resolve customer issues
  • Collaborate with internal teams to resolve customer complaints

Requirements

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of banking products and services

About Western Alliance Bank

Western Alliance Bank is a leading financial institution dedicated to providing exceptional customer service and innovative banking solutions.



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