Customer Service Associate

2 weeks ago

Torrance, California, United States Chick-fil-A Full time

Position Overview
At Chick-fil-A, the role of a Hospitality Team Member transcends traditional employment; it is a gateway to invaluable experiences. Working under the guidance of an independent Operator, team members acquire skills that extend well beyond the provision of excellent service in a welcoming atmosphere. As the primary representatives of our brand, Hospitality Team Members engage with customers at various points, including front registers, Drive-Thru stations, and dining areas.

Why Work at Chick-fil-A?
A position at Chick-fil-A is not merely a job; it serves as a stepping-stone toward a prosperous career in the business realm. Here are some of the remarkable benefits of being part of our team:
  • No Prior Experience Required: We seek friendly and enthusiastic individuals who take pleasure in serving others. Comprehensive training will be provided.
  • Flexible Scheduling: We understand that you have commitments to family, education, or extracurricular activities. We strive to accommodate your availability.
  • Closed on Sundays: All Chick-fil-A locations are closed on Sundays, allowing you a day to spend with loved ones.
  • Mentorship from a Chick-fil-A Operator: The Operator is an independent entrepreneur who invests time in developing their employees, imparting essential business skills for future success.
  • Competitive Compensation: In addition to a competitive salary, you will thrive in a supportive environment where you can develop valuable business and interpersonal skills.
  • A Positive Work Environment: At Chick-fil-A, our Operators view their team members as integral to the restaurant's success. Our high retention rates demonstrate that team members genuinely enjoy their work.
  • Opportunities for Growth: We encourage personal and professional advancement within the company.
Qualifications
  • Must be at least 18 years old.
  • Bilingual candidates (English and Spanish) are especially encouraged to apply.
  • Strong interpersonal skills and the ability to collaborate effectively with others.
  • Excellent communication abilities.
  • Capability to manage multiple tasks while maintaining attention to detail.
  • Able to work independently as well as part of a team.
  • Must possess a strong work ethic, be team-oriented, friendly, honest, and have exceptional customer service skills.
About Chick-fil-A
At Chick-fil-A, we prioritize fresh and simple ingredients. Since our inception, we have served chicken that is whole breast meat, free from fillers or hormones, hand-breaded in our restaurants. Our produce is delivered fresh multiple times a week, and salads are prepared on-site throughout the day. Whole lemons are freshly squeezed to create our signature Chick-fil-A Lemonade, made with pure cane sugar and water. While it may not be the easiest approach, it is the only way we know.

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